Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Error connecting to database SQL Server

Sam Egelhof
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 14, 2019

Hello.  I am trying to setup a new instance of Jira 7.2 with a brand new database in SQL Server 2012.  I am going through the Jira setup wizard where I input my database information.  Jira seems to be connecting to the database, but I keep getting the following error:

Error connecting to database

Login failed for user 'jiraservicedesk'. ClientConnectionId:809c7579-5ae9-47f7-8c64-8cbd155cbf50

I have confirmed that the login information in SQL is up-to-date and have followed all the various guides on the Atlassian support site, but still end up with the same problem.

1 answer

0 votes
Sam Egelhof
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 14, 2019

Found the issue.  The particular instance on the database server I was using was configured to use a different port.

Suggest an answer

Log in or Sign up to answer