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I'm trying to update my Local Jira Core to version 8.4.1., running on my Windows 10 PC. During the installation process I receive the following message: You do not have write permissions to the exist...

• Question
• jira-core
• jira-core-server
• server
• version

Hello, we wouls to configure an escalation to external provider of Jira, for that the idea is to be able to send the ticket description, name and email address of the customer for the provider.&nbsp...

• Question
• jira-service-desk
• jira-service-desk-server
• server

i am able to create the required field but it is getting under "DETAILS SECTION" but i wanted to add that field to be under "PEOPLE SECTION"   Can anyone help me out in this   Thanks!

• Question
• cloud
• jira
• jira-core-cloud

I'd like to print all the cards on a number of boards that I've been tagged in. Is this possible in an easy way?

• Question
• trello

How do we use Jira? In our company, employees use Jiras Tempo system to calculate working hours. Our company also use Finago Procountor as billing software and our issue is that we want to get specif...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi, New to the community & fairly new to Jira, so be gentle! Could someone let me know what the best practises are around versioning of the Jira artefacts please. My intention is to use Jira po...

• Question
• advanced-roadmaps
• cloud

Imagine that there is a user story-1. There is a UI team A and Backend team B.  User story-1 has a total of six tasks (3 in UI and the other 3 in the backend) How will I make sure that the sa...

• Question
• cloud
• jira
• jira-cloud

Hi, What is this account 'Jira Outlook'? and who created this in my cloud instance. 

• Question
• cloud
• jira-software
• jira-software-cloud

For our 'TrueInfluence' account, from Yesterday, commits are seen, but the source is not getting updated with new commit changes, so when we pull the latest code, we don't get latest code. Commits w...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I am working in an organization which we develop software systems. We currently have an excel sheet lists of all systems/projects containing the main details as project name, short description, proj...

• Question
• new-to-jira

I've been able to change the font colour of the description of some fields by putting in <font color="red">Description</font> However, I can't change the font colour of one particular fi...

• Question
• jira-core
• jira-core-server
• server

My client is currently using ONLY JIRA and at the moment, we have created Project-->Epics-->User Stories in JIRA. However they would like to see the Business Process Workflow in JIRA (NOT IN Co...

• Question
• cloud
• jira
• jira-cloud

Hey,   I have deleted a project by mistake. How do I get it back? 

• Question
• cloud
• jira
• jira-cloud

I have two Cloud Jira software. in first i am an admin and in the second i'm just a user. But in "user Jira" there is no email notification preferences in my profile. Why?

• Question
• cloud
• jira
• jira-cloud

I would like to add multiple users to an issue..i was able to create a group..however, i still couldn't find a way to add the group to an issue..can someone please give a detailed answer to this..whe...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   I want to add a fast track transition when there is a linked task still opened , then fast track to "escalated to supplier". I am using listener using the following condition issueLinkM...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

Hello, How can we add rich textarea custom field in an issue view in next gen projects? Moreover, why can't we add a custom field on the Description section? It's too difficult to access a textarea ...

• Question
• cloud
• jira
• jira-cloud

I have multiple issues on jira epics. But I can't see their labels or their completion dates on epic page.  Is there a possibility to see labels of issues on epic's page? In next-gen S...

• Question
• cloud
• jira-software
• jira-software-cloud

I have integrated Slack with JIRA Service Desk. When I do a /jira create command I fill the form and click create.    I get: Oops! We tried to create an issue in Jira but weren't able to...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I have a paid Balsamiq cloud account. How can I integrate it into Jira without having to purchase Balsamiq through Atlassian?

• Question
• atlassian-marketplace
• balsamiq
• cloud
• jira-core
• jira-core-cloud

The ticket which are assigned to me are not showing up in assigned to me category. Following is the screenshot attatched. I have tried multiple times, but it does not show in my category list. Assign...

• Question
• cloud
• jira
• jira-cloud

How to turn on email notifications when you create a new issue in Jira?  

• Question
• agile
• cloud
• jira
• next-gen

Good day I am trying to set up automation that updates a custom field, but only on the first comment. Any help would be much appreciated. Thanks

• Question
• jira
• jira-server
• server

We are migrating our Jira instance from windows machine to UNIX. we have used a lot of scripts in post function and validator. In current setup we stored all the scrips in D:\atlassian\jirahom...

• Question
• jira
• jira-server
• scriptrunner
• server

I recently hosted the first Atlassian User Group meetup in Kota (India). A total of 10 people attended the event where we discussed which Atlassian tools everyone was using in their respective organ...

• Discussion
• ace