Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira emails no longer being received by my internal team, externals still receive emails.

Sam Bordelon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 19, 2019

My team does not receive JIRA notification emails anymore. Anyone on our domain is impacted by this, however external users seem to be fine. Our email filters are not catching/filtering any of these emails. I am not sure where to go for assistance in fixing this issue.

1 answer

1 accepted

0 votes
Answer accepted
Brant Schroeder
Community Champion
November 19, 2019

Sam,

 If you have not changed any settings or your notification scheme you can contact support to ensure that emails are going out.  https://support.atlassian.com/contact/  

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events