Hi Community I'm new to the Pivot report, I have been using it for a few days now and have found it useful, however, I'd like to hear what are your thoughts on it as I'm using the trial... Please sh...
Hi team, I would like to have in each report of the Timesheet Reports and Gadgets the users email address who logged the time because the email address is the single source of truth in...
Hi there, we have a lot of exciting announcements this month, specifically around Dark Mode. You don’t want to miss out! Dark Mode for Mobile App is here! A few weeks ago, we annou...
We were notified by email about a need to upgrade due to an exploit found. I have to say this is the least intuitive software I have ever had to work with. But, my question is... how do I find the ve...
I explain my question with one example. To get the user information from the confluence, we can use this API Endpoint https://{sitename}.atlassian.net/wiki/rest/api/user?accountId={accountId}...
Hi all, please consider voting to raise the priority of this issue. If you're frustrated like me that they took away the advanced search capabilities when they forced us to use the new editor, ...
Good morning all, I am researching ways to report on 2 federated instances that are configured identically. Both use Portfolio for Jira to maintain a hierarchy, along with some other add-ons for dat...
Hi is it possible to create the same style of blueprint/template "popup" that only displays the variables for input, like the ones Atlassian's own templates work?
I am new to JIRA roadmap. I would like to add the dates for each of the epics. In the roadmap view, I see the dates only when I hover on the epics. Hence, it's impossible to know the dates when I exp...
I have generated a Traceability Matrix linking Jira Issues and Test Cases runed with Test Management for Jira. The Matrix looks good, it shows the passed and the failed cases in colors, but when I pr...
Hi there, My customer wonders if the official docker image is supported by Atlassian when being deployed and run in Production on OpenShift Container Platform. We have built the official Dockerfile...
Hello, let's say I am sending a "Issue updated" notification to a list of users. Some of them are internal (they have an internal e-mail address), some of them are external (they have an ext...
Hi We deleted by mistake a project in Jira (cloud version) and we would need to restore it. Could you please let me know how we can do it? Thanks
Maybe its a Tempo related thing, however could be also a Jira issue. One of my users was able to log time on a already approved time period. When doing it the normal way permission was not granted ...
For example if customer has paid 1 year of support. How can put restrictions that he can only contact agent for this specific one year ? Best regards,
Hello, in the Administration area -> Issues -> Priorities I want to insert a hyperlink as a Description, but it doesn´t render it. Do you have any solution to fix that? Thanks!
Hi Team, Remove requirement of fields below for sub-tasks (Type=FI Task, WF Task, and Sub-task ) when the main task Type=Bug and Change Request, these fields are added on workflow transitions. Could...
Hi, We are using Jira service desk to manage resource demand at the firm level and we want an automation where whenever user mention in custom field (number field) that they need 5 resource of A gra...
Hi, My requirement is to get issuefunctions working on JIRA hosted solution running 7.5.0 (and it doesn't work at the moment). I am trying to run some queries using issuefunction filter, but ...
I use Confluence 6.15.4 which is connected to an LDAP server for the user management. Last week I removed two users from the LDAP directory. Then they were mentioned in "Unsynced from Directory" tab ...
Hi, It is not easy to distinguish a comment intended for the customer from an internal comment. Is there some CSS I can edit to have the internal comment stand out, for example, changing the...
Hello, It doesn't seem it is possible for a customer to search for a request reference in the search box in requests list in the customer portal. Why is that? Is that a feature I need to re...
Background: One of our department is using it´s own (non centralized) confluence in my company with local users. We have installed a "new" confluence (centralized) connected to Active Direct...
Hello, Is it possible to add a column with the Assignee in the requests list in the customer portal? I'm using Extensions for Jira, it adds information in the requests but does not allow to...
Hello Team, Currently we are using the trial version of Xray plugin, we are planning to procure the same once we get the approval from our customers. Meanwhile our trial version is getting expired ...
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