I have certain individuals set to administrator, the exact permissions as myself, however, they cannot Assign a job, be assigned or even transition an issue. I even added them as a single user ...
Hello Everyone, Hope everyone is doing well. I guess I am welcoming myself to the Welcome Center..haha. Also Badge hunting. I DO need those stinking badges!
I have officially begun my quest to earn ALL BADGES... I'm gonna Platinum Atlassian..hahah. (PS4 reference) I am actually in Roanoke just North of Forth Worth. I am looking forward to meeting new p...
I have policy in place that all automation must use dedicated API account which is tied to a dedicated group. Thereby I can kill all automation by removing permission for the group to use Jira But I...
I approved pull request but cannot see merge button in bitbucket UI. Even there are no merge conflicts
Hi everyone, I'm trying to run the full re-index with Jira 8.5.0 but I'm always getting the following error: The logs are only showing some very generic two errors: com.atlassian.jira....
Hi, I'm using Jira service desk cloud and when a customer file a ticket throuh the portal, an emaul notification goes to all the customers in the same organization. How can I desable that w...
I am trying to use the search issue portion of JIRA and I have found every single issue under my next gen project. The problem is, I don't know which field to add to my column view to see which issue...
I had repositories and projects added to my account on bitbucket. Logged back in after a year and my repositories are missing. What's wrong with bitbucket. I haven't removed any.
I have an interesting problem. A user with admin rights accidentally changed a couple of statuses for all projects using the simplified workflow to a custom status they created. For example, every i...
I signed up for a Confluence + Jira trial and wrote a bunch of pages within my Jira project. I went to show the content to a co-worker and all of my content was gone! There is a message at t...
Hi, we are in the process of setting up JIRA Service Desk. We have a 2 tiered system where tickets come in, tier 1 handles most but there are some that require hand offs to tier 2. Follo...
If I give someone the service desk agent project role will they have access to jira service desk, meaning product access and they use up a license or will they have access only to the customer portal...
Dear Support, We recently discovered that logging time within a Crucible review does not use the Tempo account field. It seems that work log from Crucible is using the Jira-default log work...
Hello we're setting up our service desk instance and migrating from a different service. As part of our functionality, we need to be able to create requests/tickets by emailing the customer first as ...
I'm using the aws-s3-deply pipe to deploy artifacts from my pipeline build to my S3 bucket and it works great. (https://bitbucket.org/atlassian/aws-s3-deploy/src/master/) I would like to be able to...
We have this problem with jira email notifications. For our project our users are not getting notification when they are assigned to an issue. Other project, user is not getting notification when an ...
My dev team opens task under a user story and gives them estimates. I would like my user story to automatically fill in the total estimate by adding all the task estimations. does something like thi...
So far I've only been able to use the CUSTOM FIELDS power up on cards that all share the same data entry characteristics, or I have to compromise the simplicity of my workflow by adding in extra boar...
Hi All, I want to import some pages of a space that is in another confluence server say A to one space of confluence server B. Here I exported the pages using "Custom Export" option and the format i...
Hi, I was just wondering how people are reporting on First Contact Resolution using JIRA service desk. I've come up with a couple of methods but I just wanted to see if there are better ideas...
Our company is gearing up in Jira. Does anyone know of quality in-person training available locally?
We have an old confluence server db that we want to migrate to cloud can someone help us please.
When I view a ticket the script is overlapping. This just started today.
Hello there, we want to protect issues in status "Done" from being moved to other projects. We found some interesting approaches on this site: j-tricks.com - Permissions based on workflow-status B...
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