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One of our projects has two teams, one prefers Kanban and I prefer a Scrum backlog. The trouble is that at some point my activities on the scrum backlog began resorting the Kanban board. This used ...

• Question
• cloud
• jira
• jira-cloud

I want to reduce batch notifications time to 2 mins instead of 10 mins. The reason is When I add a comment my icons and signature images are adding up as attachments. If i reduce it to 2 mins, I wil...

• Question
• jira-software
• jira-software-server
• server

I cant do escalation in Jira service desk, 

• Question
• cloud
• jira
• jira-cloud

I made rules in automation but it is not working in the tasks, why ?   my point is that i want to assigne an issue to a different person (escalate the task) after a specific time,   in ...

• Question
• cloud
• jira
• jira-cloud

After upgrading from version 7.0.2 to 7.2.0 I have some WARNING messages in logs: 19-Dec-2019 12:47:52.184 INFO [Catalina-utility-2] org.apache.catalina.core.ApplicationContext.log 1 Spring WebAppli...

• Question
• confluence
• confluence-server
• server

Hi, I tried all the steps mentioned here https://community.atlassian.com/t5/Jira-Service-Desk-questions/Migrate-Customer-to-Atlassian-Account/qaq-p/1241418#U1255017 and gave Jira service desk a...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Old builds stopped working recently. We get a segmanatation fault in something related to pymongo / or maybe to tensorflow. Since we did not lock the packages yet, it happens to us from time to time...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi Angélica Luz, I tried the above steps and gave Jira service desk application access.  Now the customer is added as a Jira. He is able to see all the projects in our Jira site and he ...

• Question

Is there any possibility or plugin to export activity stream of issue? Kindly help me and check the below screenshot for your reference.

• Question
• jira
• jira-data-center
• jira-server
• server

Hi, We have an issue with one of our users Jira generated emails. Whenever they add a comment to a ticket, we (the team) all receive an email but with no comments and what looks like an auto-generat...

• Question
• jira
• attachment
• cloud
• email
• jira-cloud

I'm trying to apply AO module in my JIRA plugin. On page of plugin's module it says that ao-task-module is disabled. What I do wrong? Maven dependencies: <dependency> <groupId>...

• Question
• jira
• jira-server
• server

We are running a live-coding webinar on Groovy scripting for ScriptRunner on 14 January at 4pm GMT/11am EST: http://bit.ly/groovy_scripting_webinar What you’ll learn: An approach to querying unrel...

• Discussion
• atlassian-marketplace
• groovy
• scriptrunner

Hi, Please find the Below screenshots for reference: In below image from Old Server,  In below screenshot from New Server.    In both server font and color size are different...

• Question
• confluence
• confluence-server
• jira
• jira-server
• server

The application disk space for our Confluence site is always full even when we continue to give it more storage. What could be causing this? Between 2:00am and 3:00am it drops, then drops again betw...

• Question
• confluence
• confluence-server
• server

unable to add Email request to a project..., getting error as AUTHENTICATION FAILED. even though mail Id and psw are correct. Same mail ID I able to login from web...,

• Question
• jira-service-desk
• jira-service-desk-server
• server

I am playing with the Jira back and restore procedure.   I have restored my cloud jira on the server and now I have an issue: I could not find Export&Import options. See attached. &nbsp...

• Question
• backup
• export
• jira-software
• jira-software-server
• server

...WS_SECRET_ACCESS_KEY: '---------------' COMMAND: 'deploy' APPLICATION_NAME: '---------' DEPLOYMENT_GROUP: '--' S3_BUCKET: '-------------' IGNORE_APPLICATION_STOP_FAILURES: 'true' FILE_EXISTS_BEHAVIOR: 'O...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi,   Is it possible to disable epic linking to different projects? Currently it is possible to create a Story in project A and link it to a Epic in project B. Is there a way make sure that a ...

• Question
• cloud
• jira
• jira-cloud

I am desperately trying to compare 2 dates from custom fields in the issue screen, but nothing happens and I can't find the problem in my code: ------------------------------------------------------...

• Question
• jira
• jira-server
• server

In the documentation for ScriptRunner, there are many instances of this line. This is deprecated, e.g., in https://scriptrunner.adaptavist.com/5.6.8/jira/recipes/misc/running-a-jql-query.html &...

• Question
• adaptavist
• jira
• jira-server
• scriptrunner
• server

When I click on Save button in the filter Edit page, nothing happens. Only if I select Private in the Access field it returns a Success message. So I can't share my filters with anyone.  There ...

• Question
• cloud
• jira
• jira-cloud

Hi, I have newly installed Bamboo server. It has been integrated with BitBucket. On Bitbucket I have a lot of ansible playbooks to manage various application server on RHEL and W2k6. To run them on ...

• Question
• ansible
• bamboo
• bitbucket
• team-playbook

Few users are not receiving JIRA email notification even though its set to "Notify me" in the profile page

• Question
• cloud
• jira
• jira-cloud

Currently we request users to enter their address when they signup to enter an issue.  We are considering moving to JIRA Service Desk; but I don't see a way to add fields to collect this informa...

• Question
• cloud
• customer
• jira-service-desk
• jira-service-desk-cloud

In my project we have definde multiple pending status's. For example: Pending on Supplier, with a date field. With automation I would like an automated status change to in progress when the date o...

• Question
• automation
• jira-service-desk
• jira-software
• jira-software-server
• server