unable to add Email request to a project..., getting error as AUTHENTICATION FAILED. even though mail Id and psw are correct. Same mail ID I able to login from web...,
Hi @Gauri Velankar ,
Make sure the email is not a shared inbox.
Make sure that the instance can access the SMTP server.
Double check the firewall again, Email Ports etc.
Make sure that the email does not use SSO and only use Internal User.
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