Hello, We are utilizing both Jira Service Desk and Jira Software (very new to the platform in general). When I click on the 'Your work' page, I am only seeing tasks from the Software side, even thou...
Does the Market Place offer a cascading field add on for JIRA Cloud users or Scrip runner that can help?
what If I want to change the text of a button? How does one do that?
While attempting to delete a Story in one of my projects, I receive an error message after clicking the big red "Delete" button. The error message reads, "We couldn't delete FS-82. Check your connect...
We are currently testing our customer portal and have noticed that when a guest/customer starts an issue, they are sent an email. The email contains a line for them to reply directly to us through th...
Try to Clone a repository in Bitbucket #1 I can login to my Bitbucket account and see the project, but Clone button will not open Sourcetree #2 I then tried to copy the link and tried to Clon...
Do you know how to perform PI planning in Jira Align? How about backlog refinement? Need a refresher course on portfolio tracking or planning? New to Jira Align and need to onboard with product roadm...
Hi, When we integrate a page in another, we copy automatically the permissions of the initital page. Is it possible to modifiy the permissions if we want? Thanks!
Hello guys, I recently enabled a VPN server for remote access for company employees. All the necessary accesses are working very well, but we are having problems trying to connect to the foll...
I’ve installed the Risk Register plugin for Jira by Project Balm and I’m running into an issue with ranking the risk. Jira is stating that there may be a potential conflict with issuetype rank due to...
Hi, Is it somehow possible to only get a notification email when someone tags me or give me a task? The best would be: getting also notifications when a task has to be completed because the deadline...
Hi, What will happen to our existing pages which have been designed in the old Confluence Page Design. Do we have to migrate all the existing pages in the new design? Thanks! Best, Luise
Hi, In the new Confluence design, we cannot add a document as a link as it was before. Now, we only can add the doc and the preview appears on the page. Thanks for you help!
Hi, We have a team of people who as part of their role need to be able to view all bamboo plans. We've looked at the "Restricted Admin" role, but that would give the users too much access. I know ...
Hi, we are having problems using the "script fragment" called "Constrained create issue dialog". With some projects we get the expected result of blocking the selection of project and issue type, b...
Hi All, I'm trying to access the Customer Portal through the Raise a request icon in Jira SD and I get the following error on the Customer portal I have the administrator role in Jira S...
We want our Customers to use just one Service Desk Project as they should not have to figure out which Project to use at first. Meanwhile, we have multiple Teams working on certain issue types, and ...
Hello! In our support system we have around 9 support agents. But we do only sit 1 person per week. Is it possible to setup so you only pay for 1-3 agent per month but can have it changing so lets sa...
Hello community, who can give me a hint? Sometimes I have to define user defined fields with a long name because everyone has to understand what's the content behind. I have field names which fit ...
Hi, We are using Jira Service Desk Cloud and I need to create a rule with Automation for Jira. When the workflow is service request with Approver, then the approver (Manager) should be adde...
When working in backlog, its sometimes impossible to move tickets up or down for odering, since the screen scrolls up then to top instead of moving the ticket.
Bom dia preciso de ajuda com urgencia, pois predi meu quadro no trello com todos os meus dados da empresa e de clientes, por favor preciso de ajuda,
How can they be showed again?
Dear Community, I have running Jira Service Desk on Windows Server 2012R2 with trial licence for test. After one day I've installed also Knowledgebase (Jira Confluence) on the same Server. After in...
When I put into 'delete user' fron admin users. The applicantion say can't No se puede eliminar el usuario. 'xxxx' tiene asociaciones en Jira que no pueden ser eliminadas automáticamente.
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