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Can't Login to Windows Store Trello Client

Comtel_Jeremy
March 19, 2026

Hello,

 

I can't get past the login screen. I get an "Oops! Looks like we have lost access to the internet." screen when I click Sign In. I can access through the browser fine. Any suggestions? I have tried re-installing the app.

Thanks!

2 answers

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Answer accepted
Comtel_Jeremy
March 22, 2026

Solution: a.trellocdn.com was being blocked by our internet filtering.

0 votes
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 20, 2026

@Comtel_Jeremy Hi there! 

- have you updated to the latest version of the app? If not, start there

- If that doesn't work, can you use the Help menu and then go to "Reset local data' and click that

 

Let me know if you're still stuck after trying these steps. 

Comtel_Jeremy
March 20, 2026

Did both, and no change. I am installing directly from ms store.

Comtel_Jeremy
March 22, 2026

Sorted it out... Turns out  a.trellocdn.com was being blocked by our internet filtering. Might want to put that in your troubleshooting article.

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