We'd like to start using Service desk to support our managed services clients. Each client company has multiple users. We are wondering if it makes sense to create one Service desk project per clien...
The problem is that in my notification alerts there is a ghost card. The card title is actually the same as another card title, and it appeared on, or just about the same date as the original card ti...
Hello! I have a space of the form I need to get the last comment of a specific user on a specific page to print result: Can I use the Confluence REST API for this?
Hi We're trying to set-up our dev server as a single node. We only have dev-node1 up and running and the cluster.properties has no node values. Until today we also had a dev-node2 running. But the...
How to update the Java heap size and total memory size displayed under system info of crucible. I Sorted it by simply adding the parameters in the FISHEYE_CMD string instead: FISHEYE_CMD="$JAVACMD ...
Hello all. I have been struggling with the Sprint Report for some days but I don't seem to find a solution. We have around 10 projects on our Jira instance and for all of them we are running bi-wee...
About the situation: Working on upgrading our user tier from 2000 to 10000, payment pending but needed the upgrade immediately. Generated trial licenses with unlimited users for Jira Software and oth...
how do I add roles to a classic project? we are working on a Kanban project
Hi, We're a consulting company with 180+ consultants/developers using Jira SW for most of our customers (+600 users). They each have +1 projects where they report change requests, service requests a...
Hey, We are experiencing an issue, when a user logs work in a period the remaining time is not updated correctly. (on the log work screen the period is ticked and the dates are set) Remaini...
Hi I have created a few Boards in JIRA for Three Projects; one per Project filtering just that Projects issues plus one covering all Three Projects. Users who has been given access to each Project ...
Hello, I need to generate a dynamic reports for number of active users in Jira. Like how active and how often they use jira. Can anyone suggest me how to do this? Any help/information is tha...
I moved issues from a project to a new one. After that I published some changes on new project workflow. The latest changes are not reflected on all moved issues as it only appears on new issues even...
I am not receiving password recovery mail.
Is there a function that brings together Pagetree + Toc? I would like to create in a page the summary of the sub pages (pagetree) including the titles they contain (Toc)
I refer guide to integration github with jira https://confluence.atlassian.com/adminjiracloud/connect-jira-cloud-to-github-814188429.html will get error Error obtaining access toke...
Hi, I recently came across this article: https://devclass.com/2020/03/12/atlassian-rolls-out-automation-to-all-its-jira-friends/ Does anyone know if this is true, and when i...
The user must enter a sprint score when closing it. How I can add new text field to form? I told about the form, his showing then button "Close sprint" clicked on the sprint board. Value from this...
Dear all, When I'm creating a task at the board of a specific project (in which I can see the to do- in progress-done columns), I would like to assign automatically the new tasks to the ...
I have a no. of ppt files to be uploaded in Confluence and 2 of them are over 1MB. When trying to upload them a communication pops up - HTTP error. Is it the size problem? If yes, can the size limit ...
Is it possible to add a participant to a servicedeskticket and keep the alredy existing participants with project automation? Ive only found the copy from field and the set function. The set function...
Dear all, I would like to hide / archive old projects that have already been finished and no longer have active tasks. How could I do it? Thanks!
Hi, I am new to Bamboo, installed a trial version (Atlassian Bamboo version 6.10.4 ) on windows and did an Express Installation and trying to set up a CI set up using Bamboo and Perfo...
In preparation for the changes in the JSD automation, my organisation would like to know when it will be rolled out. The changes will impact us and ability to continue using JSD as we are, due to cr...
Hi Atlassian, I am configuring email requests for our servicedesk. I have created an emailaddress for that and a password that doesn't expire. I can login and then have to choose between request typ...
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