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Hi, I am trying to put in some conditions for transition to 'Escalated' status. I am open to use Automation plugin as well. The Escalation status will be accessible at all workflow steps, however, ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We have created custom fields within JIRA based off a report that has been created and was updated manually.  I pulled an AIO report with the field names as headers and updated the information ...

• Discussion
• advanced-roadmaps
• cloud
• csv
• import

On one particular board, I have many similar tasks that I use the same checklist for. It appears that at some point I saved that checklist somewhere as a template. When I start a new card and click t...

• Question
• trello

We want to export our events into a calendar but when I pull a calendar, it pulls everything on each board that has dates and NOT just the event dates. How do I get just my events board to export int...

• Question
• trello

Hi Things are getting better with the new Jira UI (but it was an extremely painful transition to it), but I'm wondering when the Create Issue screen is going to go the same way? The problem is now ...

• Question
• cloud
• forms
• jira-software
• jira-software-cloud

Hi there, On the trial Trello, I have created a board and invited members to join.  They all have joined and they show to be part of the team. Even though the visibility is set to "Team Visibl...

• Question
• trello

Hello Community! I cant find documentation to confirm this, so I wanted to see if anyone here knows this.  When a user sets their time zone (lets say EST) and they search for tickets cre...

• Question
• jira-service-desk
• jira-service-desk-server
• jira-software
• server

Hi, I am doing integration between Salesforce and JIRA. I am getting the Attachments data from Salesforce ( file name, file type, content). I am not sure how to attach the attachment using the attac...

• Question
• api
• atlassian-support
• attachment
• cloud
• jira-software
• +2 more tags...

When getting `content` from the Cloud API, the delivered html contains img src urls formatted in the following way: src=\"https://name.atlassian.net/wiki/download/attachments/1768720069/Screen%20Sho...

• Question
• cloud
• confluence
• confluence-cloud

Trying to setup webhooks to trigger external builds. I can add them fine, but it is difficult to troubleshoot since there is not 'View Request' button showing up in the Action column (https://suppor...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• webhook

Today I passed the ACP-300 exam with a score of 83%, which is a lot better than my first exam, where I scored 55% and failed the exam. Even though I was a bit disappointed failing the exam at first, ...

• Discussion
• training-and-certification

Hey! I'm trying to access the Jira's API from an Angular web page but I'm always getting this error:  Access to XMLHttpRequest at 'https://company.atlassian.net/rest/api/latest/agile/1.0/boa...

• Question
• api
• cloud
• cross-origin
• jira-software
• jira-software-cloud

I just registered with Jira with Firefox and can't seem to access an issue assigned to me.

• Question
• jira

My sourcetree freezes and appears consuming a lot of memory and CPU, I need to kill the application to open again, I don't have a .git folder in my c :, what should I do?

• Question
• sourcetree

After I have marked an Epic Done, how do I get it back to the board again

• Question
• cloud
• jira
• jira-cloud

I would like to use the new roadmaps (Beta) feature but the filters available are extremely limited.  Are better filters only available in Next Gen projects or Advanced Roadmaps?  

• Question
• classic
• cloud
• jira-software
• jira-software-cloud

Is it possible for me to send a single card to a client? I do not want them to see the other cards on the board.

• Question
• trello

I have turned off all email notifications in settings, but I still get dozens of emails any time I'm mentioned or get assigned tasks. Any way of turning these off?    

• Question
• cloud
• confluence
• confluence-cloud

Hey, When we try to create issue then there is only one option of selecting issue type and i want to add subtype below that so how can i do this...?

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi all, I am currently in the process of investigating the best way to configure Jira for our Product and Engineering teams going forward. We have opted to configure a next gen project for our disco...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

I've installed the companion app on my Mac.  I'm using Chrome.  The app shows up in my toolbar at the top of my screen.  When I go to an Excel spreadsheet and click "Edit File" it take...

• Question
• cloud
• confluence
• confluence-cloud

I want to setup after hour on call. Thanks

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I want a cascading field for roadmap option. I want the first list with options 2020, 2021, 2022 and 2023 and second list to be Q1, Q2, Q3 and Q4. Is there a way to keep second list common for all o...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   We are wondering if this kind of check box is available on jira server (or is planned to) => https://confluence.atlassian.com/adminjiracloud/custom-fields-types-in-classic-project...

• Question
• jira-software
• jira-software-server
• server

My organization, NWEA, is a non-profit educational technology company and we're looking for a strong system administrator/developer with experience in the Atlassian Suite i.e. Jira, Confluence, Bit B...

• Discussion
• bitbucket
• confluence
• featured-groups
• jira
• job