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Hi, I have the following use case: In our Jira Service Management project, we don't want customers to comment anymore when a ticket hits the "Done" status. I found that I can turn off commenting c...

• Question
• cloud
• jira
• jira-cloud
• property
• status
• +1 more tag...

Hello!  I am using the Weblink section to add links to my issues such as Figma, PRD, MRD. In most cases I have 3 URLs under the web link section of an issue. Now, I wish to separate these li...

• Question
• custom-fields
• jira
• jira-unknown-hosting-type
• unknown-hosting-type
• web-links

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• Question
• atlassian-accounts
• jira
• jira-unknown-hosting-type
• not-applicable
• unknown-hosting-type

I have a script that, while performing a job on branch A, creates a branch from our master branch, makes some changes and then tries to add and commit those changes, before switching back to branch A...

• Question
• bitbucket
• bitbucket-data-center
• data-center

In release page I have 2 data field:  1) Start Date  2) Release Date I want to filter ticket added to that fixversion after the "Start Date".  Who can I do it with JQL filter?&nbsp...

• Question
• cloud
• jira
• jira-cloud
• jql
• query

Hi, I just checked some stuff around reports in our system and noticed, that BurnUpCharts looked odd. So I have some questions: 1. I think this is more of a"Bug": If I want to get a BurnUpChart usi...

• Question
• burndown
• burnup
• cloud
• jira
• jira-cloud
• +2 more tags...

Hey All, I was wondering if it is possible to insert metadata like page owner, date created, date edited, last viewed by etc into the content of a confluence page.  Cheers

• Question
• cloud
• confluence
• confluence-cloud

Hi which is the best way to prevent users from changing any status to in progress?   From what I can see it can be done via adding conditions on the transitions on the workflow - my problem I ...

• Question
• cloud
• jira
• jira-cloud

Hello, I'm trying to set up the simple/basic component lead assignment in a servicedesk project in Jira. First I tried with automations (as chatgpt made me believe this would work) but it didn't a...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

A couple individuals in my organization, myself not included, received emails from a domain we did not know was legitimate or not. We have confirmed that jira@po.atlassian.net is legitimate...

• Question
• cloud
• confluence-cloud

Managing tasks and workflows across ServiceNow and Jira can be a complex challenge for teams using both platforms. The ServiceNow Connector for Jira makes this easier by providing real-time, bi-direc...

• Article

I am able to open most of the cards, but some will not let me open them and after waiting it prompts me to ask to be added to the board.  I am already a member so not sure why I am getting that...

• Question
• trello

Hi,  The problem is that we have expired card as payment method. I have the highest permission for billing (billing admin, billing account). When I tried to edit this card or add a new one, it ...

• Question
• cloud
• jira
• jira-cloud

I would like to give acces to a customer to my Trello boards. but i don't want to give acces to our files and be able to download it. Is there a way to give this kind of limitation ?

• Question
• trello

When working i the active sprint, the page is scrolling to the bottom always. You click on a story at the top, maybe make an update and then the page is scrolling to the bottom on the board. Why is t...

• Question
• cloud
• jira
• jira-cloud

Hey all, I see that there are templates available for my Jira Service Management knowledge base, but for the life of me I can't seem to find out where or how to create new templates. Any guidance wou...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi , I have a problem with asset attributes in jira. there is not any feature to make a single artribute readonly to prevent any edits on it .I mean in asset part not in related fields in issue, exac...

• Question
• data-center
• jira
• jira-data-center

I made a board, turned it into a template. I want my members to be able to copy it and use it. How do I do that?

• Question
• trello

Hello - I'm about to enter a state contract that states I cannot use offshore resources isn handling data. I use service desk to handle help desk tickets. Do offshore resources have access to my serv...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I have a membership. I have made a board, turned it into a template, how do I share so my members can copy it

• Question
• trello

Hello!  I'm thrilled that there is now a mirror action available, but I can't seem to get it to work properly. When I select a card on one board to mirror, it successfully creates a card on the...

• Question
• trello

We are running into an issue in the last 60 days where we are running over our Automation limit for JSM projects only.  However we only have two projects that JSM projects.  My questions a...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

  trustay.atlassian.net 를 접속하면 아래 사진과 같이 컨플루언스만 활성화된 상태이며 우측 상단의 "업그레이드"를 누르면 현재 3명만 팀에 초대된 것으로 보여집니다. 가장 왼쪽에 보여지는 김찬미_마케팅팀(TRU) 라는 계정이 관리자 계정이 맞는걸까요? 김찬미 라는 계정은 현재는 지워진 계정으로 확인되며 계정 복구...

• Question
• cloud
• confluence
• confluence-cloud

Hi everyone.   I am just trying to find out if something is possible. My Kanban board is for the test team specifically to view, as when the wide group within the company view it, they cant s...

• Question
• cloud
• jira
• jira-cloud

We are using the Stackdriver Integration actions to generate various different alerts. To achieve this, i'm trying to filter on the name of the alert policy that is received by the integration via th...

• Question
• opsgenie