according to the project-wise, I'm trying to collect the data. For example, I'm fetching users from the "TP" project, then checking who have not done anything (like editing issues, changing statuses, commenting, etc.) in the last 3 months, and listing those inactive users.but when i I executed the revised script to retrieve the list of all project users who haven't done anything in the previous three months. Since each project has a large number of tickets. The timeout error is occurring. Jira's scriptrunner will allow up to eight minutes before giving us a timeout.
I would appreciate it if you could assist me in this.
Hi @mummareddy supriya ,
If that's a timeout, try to run script based on project category (means different projects in different scripts).
Additional ask: How are you performing a check, as a user is active in project but not on ticket - so you are checking all list of users in that project who haven't done anything in the project?
@Piyush Annadate _ACE Pune_ The script functions correctly and can retrieve details if I utilize just one project to do so. I receive a timeout issue when I loop through all of the projects in the script.
retrieving every user from the specific project and reviewing every issue from the previous three months. If the users have not completed any tasks, such as commenting, creating tickets, logging efforts, editing issues, etc., then determining which users have not completed any tasks in the last three months (such as editing issues, changing statuses, commenting, etc.) and listing those as inactive users.
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