We are on the free plan and show 6 users associated to our workplace when only 4 are licensed users and have repository access. I understand there can only be 5 on the free plan. I also understand that billable rules changes to include all users regardless of repository access or permissions, hence why we are getting this error when I see 6 in our user directory.
The issue is everything directs me back to this user directory to remove users from our plan.
https://bitbucket.org/[name]/workspace/settings/user-directory
But I have no admin options from this page (no 3 dots or action button to remove, deactivate, etc., as per every other group, repo, directory section). I cannot click on to select the users profile from this page, and these two users do not show up on any other user/ group/ settings page. I am the only admin.
How can I remove the two users who should no longer be included? They have been removed from all other instances.
The following day both users were no longer in the user directory.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.