How do I hide the customer view after opening a ticket in the "Escalate" and "Resolve" status
Hey all, Since this week we have a strange problem in our Confluence instance. When creating a blog post, and publishing, it does not show up in Confluence. It is not visible in the blog overview ...
When I clone the Test plan, it does not automatically clone the Board hierarchical folder structure. I thought A Test Plan along with its respective hierarchical information (i.e. the Board ...
Is there a way to remove a user's old/personal email addresses from autofill options? I'm not seeing any admin control for this. We only want the user's company email to be shown. The only user in ou...
I have been playing with the auto-schedule functionality and having a hard time figuring out the logic of the function from a backlog and a priority basis as it relates to epic priority and story pri...
I have a ScriptRunner post function that sends out a notification email, but I'm trying to give a condition on a checkbox custom field. There are 3 options to the custom field, but when I use&n...
A project is being moved from one company to another. Client's previous partner company provided Confluence data as an XML export (source is confluence server, v 6.15.8). We are using Confluence Clou...
Looking for suggestions on planning the upgrade from JIRA 7.13-JIRA 8.13
Hi, Recently i had created a new Service Desk project, however, one of my costumer asked about the possibility of send the email notifications (created issues, updated issues) to an other email acco...
Hi! Please tell me who is it. And also if we implement a status page widget to intercom will users counted as subscribers?
Hi All, I'm having an problem with my issue queue where customers' issues in the queue are not displaying the organization they are assigned to. I've tried everything I coul...
API GET method to fetch all comments of a pull-request
I would like to add start and due dates to the issue detail view. Following the instructions here: https://support.atlassian.com/jira-cloud-administration/docs/configure-sub-tasks/ I get the...
When exporting to Word, export does not work. what needs to be done in order for documents to be successfully exported to Word format
Some monthes ago it was possible to attach files from Google Drive. I can't get that anymore. I only can attach the link to the file. How must I proceed ? Regards
Hi to everyone! I'm trying to resolve my issue In a few words: we use Jira Cloud/ we have a few projects/ most of them are Software projects. DO we have an opportunity to do something like t...
Hello we need to disable the Plugin "Jira Metadata Plugin" as described here: https://confluence.atlassian.com/confkb/performance-issue-with-confluence-due-to-jira-metadata-plugin-973499185...
Hello, I have one question. I would like to limit one transition so that only the component lead can make it. I would like to use the JMWE tool for this. Can anyone here help me? Only the manager ...
Hi Team, What is the certification cost for "ACP-620 Managing Jira Cloud Projects" in Indian Rupees. Currently I'm in this link and couldn't get the link to price. https://www.atlassian.com/univer...
Even though I set the custom user picker value for "add comments" and "transition issues", I am unable to perform either action. Would anybody have any insight on how to solve this?
What we want to do is give viewable access to our knowledge base in the portal for customers to see. However, even with the following option on (screenshot 1), the customer is still seeing this scree...
Hello, We have an old and unsupported Jira Server instance version 7.4, and want to migrate to cloud. We already bought the cloud licence, but apparently, it is not recommended to migrate Jira ver...
Pessoal, bom dia. Estou realizando algumas modificações na minha central do JIRA. Já consegui criar as categorias (tipos de item). Gostaria de saber como faço pra mudar a visualização de ícone...
Hi all, how can I search for multiple values in affected version? Is there a JQL that list all the BUG that has multiple affected versions? Thx
I've tried figuring this out through the Butler interface but can't find any options for actions that occur after a certain period of inactivity. I've also seen some commands online such as this...
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