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Hello Everyone, "Configure" button is greyed out even when Request type is selected in Jira Service Management.    Thanks.    

• Question
• cloud
• jira-service-management

Do I need to pay for Jira Service Desk Management if I already have paid Jira Software?

• Question
• cloud
• jira-service-management

We are currently using the Manage Engine Helpdesk tool, and I am trying to make the tickets coming into my particular queue show up in our Jira Kanban board as tasks. Could anyone help me do this?

• Question
• jira-software
• kanban
• manage-engine

Hello, i have a bug in a dashboard and i don't know how to fix that. gadget.common.error.500 In the title of the widget i have this issue: __MSG_gadget.activity.stream.title__ Please help me to f...

• Question
• jira-service-management
• jira-service-management-server
• server

Hi there, We have created a hierarchy with Initiatives being the topmost, EPICs under them and stories beneath them.  I would like to know whether there is a way we can get a management summar...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am working with Jira and I want to management my test cases by Jira, how can I add the configuration test, to my Jira project?   Thanks  

• Question
• cloud
• jira-software
• jira-software-cloud

We are a team of 10 People and we would like to install Trello. We already have the Business account. Could we book a call or something like that for you to help us out setting everything up? It's ab...

• Question
• trello

I've configured IMAP with Jira. So that whenever my clients send me an email, a ticket can automatically be generated. ow, If I select the "Create User" option a new user will be added whenever . ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all,    The need to narrow my search in JIRA to include the following categories: 1) Finra Sec 2) Other 3) None   Now, I'm able to create a filter for each one individually u...

• Question
• cloud
• jira-service-management

...ate >= startDate) && (date < endDate)){ //Delete the worklog workLogManager.delete(worklog.getAuthorObject(), worklog, null, true) } } } The above code works fine when there's only o...

• Question
• jira-software
• jira-software-server
• worklog

Hi,  The issue states that I updated the custom fields Start date and Due date. I definitely didn't do it. What could have triggered it? I have no respective automation rules 

• Question
• cloud
• custom-field
• edit
• jira-software
• jira-software-cloud

Hi all,   I'm configuring Advanced Roadmap tool. I'm facing some issues in the hierarchy configuration. I followed the steps to configure the Initiative hierarchy level here https://confl...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi All   Just a question for assistance on my scenario. We had a business area that moved from an old Jira instance to our new Jira instance. We did the CSV export and import and they ticket...

• Question
• jira-software
• jira-software-server
• server

Hi guys! how I can see web links added to an issue in jira desctop version via jira mobile app? Is there any trick? 

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, We started using active sprints, and I have a question regarding completing a sprint. I had an active sprint, let's say "AA Sprint 1", and when it was over I clicked "complete sprint", and ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I wish to display with a much larger font the sprint goal on the active sprint page. The name of the sprint is displayed very large and the sprint goal is displayed very small. I wish to swit...

• Question
• jira-core-server
• server

I can see my avatar in Trello corner and Atlassian. But when i view it at the template section my avatar is empty. Is it my setting wrong? please advice. Thank you in advance. P.s. I tried removing ...

• Question
• trello

Any idea how to get Kanban lead time histogram chart? Thanks.

• Question
• jira
• jira-server
• server

Hi Atlassian, I want to get custom field value after issue creation. Here is my code where I'm setting value to custom field: void set_custom_field_value(String value, String destField, Issue issu...

• Question
• app
• custom-field
• jira-software
• jira-software-cloud

Dear Jira support, I created this free single user Jira account to track my projects activities, I am definitely the admin for my Jira account, but I keep getting the permission issue below when try...

• Question
• cloud
• jira-software
• jira-software-cloud

По своему незнанию администрирования Jira я создал несколько продуктов (сайтов). Я точно не знаю как правильно это называется. В итоге, один из своих продуктов я настроил и начал успешно использовать...

• Question
• atl-rvw
• cloud
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

Ever since creating an atalassian account (which I was begged to do on every login for a few month before that), now I have to login twice when accessing trello.com: The first login is for atlassian...

• Question
• login
• trello

Hi, I may have found a bug in the pipelines definition. In my project, a specific build should run for the `feature/specific-feature` Branch, all other feature and testing branches should have the ...

• Question
• bitbucket
• bitbucket-pipelines
• bitbucket-cloud
• cloud

Hello, Is there a chatbot that would help the service management team members to be immediately acknowledged about new tasks or tasks' updates and let a team member claim that he or she is willing t...

• Question
• cloud
• jira-service-management
• slack
• telegram

Hi, I have an iPad 2 on which the Agios version is not compatible with the current version of Trello, is it possible to fix this problem and install Trello on iPad 2?

• Question
• trello