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Hi all, We are moving to a new organization of our ServiceDesks. Some ServiceDesks projects will be closed but we would like to keep the issues available to customers on ReadOnly mode : - it should...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

• Discussion

What is the definition of "early"? I like to do as many Miscellaneous Monday posts as possible, preferably every other week if other Community members aren't around. That means I normally think on t...

• Discussion
• miscellaneous-monday
• off-topic

Hi, I use Jira to organize and follow up the tasks in my team. I want to organize not oly tasks and sub-tasks but create EPICS to organize the tasks by project/&cvustomer. However, when I try to...

• Question
• cloud
• jira
• jira-cloud

I am trying to create a rule that automatically assigns a ticket to particular person if it matches the given conditions. Please help. Below is the one I currently created but it is not working. &nb...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Do you provide product manuals of Jira Software both Cloud and Server in Japanese at Jira Software Support or ATLASSIAN Community? If you have PDF files at latest version, attach those files&nb...

• Question
• jira

Hi, I'm struggling to add subscription, remove and add new users on our Jira account, please assist

• Question
• cloud
• jira-core
• jira-core-cloud

Hi Atlassian Team, I have installed Confluence and JIRA on my own Virtual Server. Everything works fine and I can access both installations by the IP:PORT. Now I want to access them by two subdomai...

• Question
• confluence
• confluence-server
• server

Hello, I just passed my first ACP test in September, but the name printed in my certification is my English name which I would like to change into my real name.  Anyone has the experience appl...

• Discussion
• training-and-certification

Hi All, I am new to JIRA and Scrum and trying to learn with practical examples. I have a scenario as below. There is a CRM tool. There are three different development teams(billing, API, Pricing) a...

• Discussion
• agile
• jira
• scrum

Hello this is my first question raised in Atlassian Community.  I just passed my first ACP test in September, but the name printed in my certification is my English name which I would like to c...

• Question
• server
• training-and-certification

Hello everyone! I am a Jira administrator on a scrum team. I have a prob with showing a subtask on active sprint. Can you please help me?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi folks,    New to the community and having issues importing our Trello board into Jira. I've attempted 20 plus times now, with different Trello boards, naming schemes, duplicating the ...

• Question
• cloud
• error
• import
• jira-software
• jira-software-cloud
• +1 more tag...

I handle multiple projects in JIRA. I want to track bugs from all the projects on a single dashboard and check the status and make my decision accordingly. What are the possible ways of doing/enabli...

• Question
• cloud
• jira-software
• jira-software-cloud

The word document dynamic import is too ambiguous, Here's what I'm trying to do. I have dozens of documents and these documents have a common section. Because this section is commonly used in ...

• Question
• cloud
• confluence
• confluence-cloud

I have installed JIRA service desk with MySQL8.0. When I setting up database, I can't connect DB connector 'mysql-connector-java-8.0.21'. The problem was passed by copying three files 'mysql-connec...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi Team,    Is there any way or plug-in to select the BDD Test Scenarios from UI and create a Test Suite and trigger the test run?  

• Question
• bamboo

Can I create users and groups on the BitBucket Server trial license? I don't see any options to create users or groups.

• Question
• bitbucket
• bitbucket-server
• server
• trial

Windows10でSourceTreeを起動したところ、何度試してみても動作が停止してしまって起動できません。 社内のITチームに確認したところ、社内セキュリティで認証エラーとなっている通信が発生しており、それが原因ではないか、とのことでした。 安易に除外することはセキュリティ上問題があるため、どこ向けの通信か把握したいのですが、SourceTree起動時にどのような通信(どこあての通信)...

• Question
• sourcetree

Hi,  I have two fields Date 1 and Date 2, I would like to subtract these fields for example {Date 1} - {Date 2} and return the value in days or number is it possible? I have scriprunner and I'...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud
• scriptrunner

Hello,   I'm trialling a timer app called Ever Hour. Basically you set a timer that counts up as you work on your issue. Is there something similar to this that you don't have to sign up to to...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, Recently I deleted my repo because it was 3.5gb and I just wanted a fresh repo with lfs because migrating seemed like a pain(i am very new to git) but ended up deleting all my local files(don...

• Question
• bitbucket
• bitbucket-cloud
• delete
• repository

Hi, We have a customer who comprises of two/three separate businesses and often we receive 1 star ratings from them, I've confirmed with them that they are not doing this intentionally and appears t...

• Question
• customer-satisfaction
• jira-service-desk
• jira-service-desk-server
• server

Hi there! I try to make custom field in the Software or Servicedesk with table, but can't find it, is it possible to make this field?  I use Cloud version of Jira. Thanks a lot!

• Question
• cloud
• custom-field
• faq
• jira
• jira-software
• +2 more tags...

I have added AIO Test plugin for Jira.  But I am not able execute it stepwise by adding attachments stepwise for reference as screenshot of expected resulted observed during execution of that t...

• Question
• aio-reports
• cloud
• jira-service-desk
• jira-service-desk-cloud