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I'm showing the same status repeat over and over in the status filter when I do an issue search. We do have the same status types repeated across projects. Is this why? If so, is there a way to clean...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, We found in some tickets which are created by customers in customer portal, do not have value in organizations. We checked the user and he is properly associated with the organization. Is ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We have setup two rules using Project Automation in JSD. Rule 1 adds a number people to the Request participants field Rule 2 sends an email to "Request participants". Rule 2 works intermittently....

• Question
• jira-service-desk
• jira-service-desk-server
• server

I have setup a simple workflow for the cards status Backlog To Do  In Progress Done  My Kanban board doesn't reflect the status even when I add the columns and assign the status to t...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  I am facing the same issue but for one project. I am unable to change the logo, as soon as I upload a new image or drag and drop and hit upload, default organization (or previous) image is ...

• Question

Since Jira can't run with more than 1 URL, we are transitioning the URL to a externally accessible domain name. We have a 301 redirect for ports 80 and 443 but that still strips the Authorization Hea...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hey Everyone, I have a Checklist on each card with 5 items, each item with its own individual due date. So, the card itself does not have a due date, only the individual checklist items for each mem...

• Question
• trello

> If we add epic and story in same Jira board, Epics are visible 1st and then stories are visible. Example -  Epic1: having 2 stories as 1.0, 1.1 Epic 2: having 3 stories as 2.0, 2.1, 2.2 ...

• Question
• jira-administration
• jira-core
• jira-core-server
• server

Hello,   We integrated LDAP which was awesome, but it removed all active users (that conflicted with AD) from their groups. Essentially erasing 25 users worth of information.    Is...

• Question
• jira-software
• jira-software-server
• server

To give you some background. We are a finance company. I have my main board then a separate board for each of the dealerships we do financing for. My team has been using Trello for a little over a y...

• Question
• trello

Can I grant access to a member for only 1 card on a board without them being able to see all cards on that board?  

• Question
• trello

I need to set up customers in Jira Service Desk but need to capture more information for that customer such as Client Code, Product Lines Used, Client Support Rep assigned to the account, address, ph...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Where on the board would it appear? 

• Question
• snooze
• trello

Hello, For business purpose I need to get an export of all the issues figuring in two epics. I used Jira before and this seemed very simple with the issues filter - but not with the new version ! ...

• Question
• cloud
• jira-software
• jira-software-cloud

...eads the public issues data with API without authentication and adds new issues the same way but with simple authentication. I didn't log to my atlassian account for at least 2-3 months or longer. A...

• Question
• api
• bitbucket
• bitbucket-cloud
• cloud

My question is the following, I'm not sure how or where to change the attributions of the members and guests to the board in order to edit it. I want to be able to share a board with more people, but...

• Question
• trello

Using Jira v8.4.0 and trying to set story level remaining estimate to zero when its closed and its not working   Used Edit issue and JSON  { "fields": { "timetracking": { "remainingEs...

• Question
• automation

Hi,   I have an issue A in Project A linked to issue B in Project B. To better reflect status of progress I would like to create a View that will provide: Issue A of Project A, Status of A al...

• Question
• jira
• jira-server
• server

We have a rule automation rule that triggers on a pull request merge via Github and transitions an issue into new status. I have received two separate errors for this automation.    ...

• Question
• cloud
• jira-core

I am in a nextgen project. I check three fields and for each one if it's empty I set the status to the same status loop and I've tried setting it to the specific status where it should stay. Neither ...

• Question
• cloud
• automation
• jira-cloud
• jira-software-cloud

We want to have ${request.details} on all of our ticket emails, but on one request we want to be able to exclude one or more fields from showing in the confirmation email that the customer gets? &nb...

• Question
• customer-portal
• detail
• email
• exclude
• jira-service-desk
• +3 more tags...

The project I worked on last year was discontinued so when I click on the links for the tasks I worked on, I am rerouted to a different user story. I wanted to view all the tasks I completed last yea...

• Question
• cloud
• jira
• jira-cloud

Is there a way to view the history of the dates that a task was moved from one list to a different list?    On my dashboard I basically keep 3 lists: To Do, Doing, and Done. I'm wondering...

• Question
• time-tracking
• trello

Is it possible to exclude a certain issue type from appearing in the Quick Search popup?

• Question
• jira-software
• jira-software-server
• server

Why cant I access my power ups on trello?

• Question
• trello