I'm new to Opsgenie. We are in the process of defining all of our Services (over 300).  Most of them have the same text except for Service name and description.  Is there a way to create 'M...

• Question
• opsgenie

Hi! Is there any way we can make the Jira Integration only create alerts on a time frame? I finally got it to filter only the right alerts but I wanted the alerts to only happen on after-hours. Help...

• Question
• jira-service-desk-cloud
• opsgenie

Hi there! I can’t believe it’s that time again--time to cover all the exciting enhancements and integrations Opsgenie released this month. First let’s start with the big news:   Zoom...

• Article
• opsgenie

The ICC is part of the Incident Management and Enterprise Communications feature set in the Enterprise Plan. To use your Zoom account in the ICC, first go to the conferences tab from within your team...

• Article
• opsgenie
• zoom

Ops Genie Service Now integration is not updating the ops genie alert id or alias on the incident. The alert upon creation in ops genie should update the ops genie alert id on service now's incident.

• Question
• opsgenie

We have number of teams working on same project in different timezone , in this case how your tool trigger notification in regard to their timings . suppose i have escalated an issue and i want to co...

• Question
• opsgenie

At Atlassian, we operate always-on services for thousands of customers. We’ve learned a lot about responding to incidents and downtime. Now, we’re sharing what we’ve learned in the first-ever print...

• Question
• incident-management
• jira-service-desk
• opsgenie
• statuspage

Hey all Been using opsgenie for about 2 years or so. (from before it was Atlassian)  They recently updated their UI to "match Atlassian standards" and I find it much less useful now. I have a...

• Question
• opsgenie

For admins with large teams, it can be a cumbersome process to provision new users or update an on-call schedule at scale in Opsgenie. Terraform is a platform-agnostic tool that is transforming the...

• Article
• opsgenie
• terraform

When configuring Opsgenie to notify multiple users regarding the same alert, there are a couple of approaches to setting this up effectively. For example, multiple responders can be added on an ...

• Article
• opsgenie
• opsgenie-tips

I am looking for a network monitoring solution to deploy on-premise. I can't work with Opsgenie because it's in the cloud and I work with very sensitieve data.  Data that is so sensitive that ...

• Question
• opsgenie

Hi there! This is our second monthly digest. We've got some exciting things to talk about this month, including  a customer favourite, Dark mode! Take a look to learn more and see various resour...

• Article
• opsgenie

Is Opegenie have "alert on floating window" feature. I am looking the below feature.  If I place the mouse pointer on Opegeine alert then it should show alert details in the floating windo...

• Question
• opsgenie

Join us for a quarterly webinar where we discuss each new feature enhancement, integration, and change introduced to Opsgenie. We’ll briefly cover and demo the benefits of each change as well as answ...

• Article
• opsgenie

For those of you working with strict data privacy requirements, Edge Encryption might be a great solution when it comes to alerting and incident management.    Edge Encryption for Opsge...

• Article
• opsgenie

Hey, We have a system which keeps track of when each server last checked in. The data is available by using a restful JSON API. Is it possible for Opsgenie to call the API, and then if the timestamp ...

• Question
• opsgenie

HI, I am getting an error when creating an alert in a powershell script. The command below: start /d "c:\lamp" lamp createAlert --message "Destination Host Unreachable from [MBT_Storage]" --source ...

• Question
• opsgenie
• powershell

Note: The new UI will be available for Version 3.1.5 for both iOS and Android. We're working to provide the best user experience by standardizing the look & feel across the product. First,...

• Article
• opsgenie

In the middle of the night -when your sleep is interrupted with a critical alert- a bright & eye-burning screen shouldn't be another problem for you! We are thrilled to announce that Opsgenie D...

• Article
• opsgenie

Hello, I am experimenting with the OpsGenie free version to see what it can do.  I am caught in a catch-22 regarding alerts.  If I specify a team as responder, I need to define a 'route' f...

• Question
• opsgenie

Hi,   I'm new to using OPS Genie and currently studying the documentation as i'm planning on automating the creation of incidents based on the alerts we receive.   I'm also studying Mar...

• Question
• opsgenie

To be more thorough in making sure users are prepared for being on-call, users can test out their contact methods. Here are a few things to consider when testing out the on-call user’s devices and em...

• Article
• opsgenie
• opsgenie-tips

Hi, I want use opsgenie to ack problems on Zabbix (via Marid). When i ack on opsgenie, on the /var/log/opsgenie/marid/script.log i have message: ERROR: [Acknowledge]: Could not execute at Zabbix; r...

• Question
• opsgenie
• zabbix

Hi, new to Ops Genie, i was experimenting with generating reports today and found that when using download data inside a report, and selecting the 3 dots inside a panel on the report dashboard, (vs s...

• Question
• opsgenie
• report

As part of our onboarding, we have implemented some preliminary changes to the Quick Start Guide, especially for the customers expanding from the Atlassian Site Admin panel. Here are some of the chan...

• Article
• opsgenie