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Opsgenie
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Hi there I am runnning through these steps https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-salesforce-service-cloud/. I have completed all the steps and set up a sandbox Sal...
- Question
- integration
- opsgenie
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We have integrated kapacitor with OpsGenie and configured it to duplicate messages, and this is working fine. The Message in the alert reads P3, "Warning Server-1 Memory usage is 80%" When further ...
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I would like to know if I installed an alert button at a location that when pressed would automatically send an alert through Opsgenie to a team of technicians?
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There are occasions where there is more than one incident happening at the same time, particularly when we start integrating planned maintenance and suspected cases. A consequence of this is that inc...
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Dear all, We have different Alert which are occuring in Opgenie from dynatrace. Then we define an Incident rule which create an Incident if Alert priority is P3 What we noticed is that when we hav...
- Question
- opsgenie
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Hi, I am having issue setting up the connection between opsgenie and jira service desk. I would like that when a ticket is created, an alert would be created on opsgenie. I have the f...
- Question
- jira-service-desk
- opsgenie
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Can an Admin of a team view or modify other team users notification preferences that are set for alerts?
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We have users who want to receive weekly automated report sent to organization level users automatically. Is there a way to configure who received weekly opsgenie summary email other than...
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Is there a way to share actions between teams? This is a hack... but it is the only way that I see to share actions between teams. Having 3 teams: Team A: with an action configured with a fake UR...
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I have a policy created for a team, but I cannot add a maintenance window to enable this policy as I can for global policies, using this API: https://docs.opsgenie.com/docs/maintenance-api I always ...
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Can someone provide an example of the OEC json configuration and the powershell method to capture the globalargs passed?
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Dear all, We are trying to create different incident scenario in opsgenie but we could not get trough Case 1 : When an alert counts in opsgenie > #3, we would like to automatically create an In...
- Question
- opsgenie
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Hi there, While I can add actions when I create an incident manually. It seems that I cannot configure the incident rules to add an action that must be added to the incident created automatically. ...
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Hello, I have a weird behavior from Opsgenie Android application on my smartphone since few month now, where notification sound suddenly stop after few seconds. My setup is as follo...
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Dear all, When Integrating Dynatrace in Opsgenie, we have used the Dynatrace Webhook integration. By doing so we have alerts coming in opsgenie nicely but most of placeholder fields gets empty . We...
- Question
- opsgenie
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Hello, There is a use case where it is possible to add impacted services through the UI but not from the API (https://docs.opsgenie.com/docs/incident-api), this is something that would help automate...
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Dear all, We have setup in a test cloud the opsgenie integration with dynatrace. We have use for that Dynatrace Webhook Once the dynatrace integration has been done, we have configured it to accep...
- Question
- opsgenie
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Hi, I am trying to integrate Opsgeine with StatusPage. i am trying to find a way to update multiple components in the same statuspage incident. instead of opening a new incident for each comp...
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Hello, For these features in Incident: Automatically create an incident with incident rules Create an incident template Associate an alert with an incident Does need all users to be in the E...
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We have installed the OpsGenie WebHook integration with Zabbix, and the OpsGenie Edge Connector. With this, Zabbix sends alerts to OpsGenie as it should, however alerts acknowledged in OpsGenie are ...
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For an open incident when the priority is increased (e.g. from P3 to P1), the responder alert will restart. In the logs of the responder alert you see this message: "Alert priority has been updated ...
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Hello, I need to know how to use the following: - Alerts - Incidents What the difference between them? Thanks, Zaid Darras Systems Administrator
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Is there a way, and how would I capture the importance of an email and assign an alert priority to it. We've routed emails coming to a team mailing list to an OpsGenie email integration ...
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This article was co-authored by Gavin Cohen of Zebrium. Zebrium has a bi-directional integration with Opsgenie and is a machine learning solution for RCA. We all know the drill. 💤 You'r...
- Article
- opsgenie
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Hi Team, We have configured the Jira to Solarwinds service desk integration. Now we want to link the new ticket/existing ticket to SolarWinds. I have done more research to find the documentation bu...
- Question
- jira
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