Opsgenie

Dear all, We are actually evaluating opsgenie and we face to a question related to Incident and Responder alert. We notice that when an incident is created from incident rules, it does different th...

• jira
• opsgenie

Hello everyone, I am trying to create alerts from AWS Lambda using python SDK. When I execute the script from my PC or AWS EC2, it works fine and takes ~10 seconds (business logic + fetching data ...

• cloud
• lambda
• opsgenie
• python

Dear all, We use opsgenie with a Dynatrace integration, We have define indient rule which create an incident when alert is of P2 priority. The Incident is properly created but what it is wierd is ...

• opsgenie

Dear all, There is some clarification that I try to get on the way opgenie handle alerts. What I have unserstand is that the unicity of the Alert is handle through the Alias Field. In our case we ...

• opsgenie

We have ~45 Global notification policies and a similar number of teams of which ~25 are active. We would like to migrate the Global Notification Policies to Team Notification Policies in o...

• cloud
• opsgenie

Each participant is assigned a color and is represented with that color in the schedule preview. Can I change this color?

• cloud
• colour
• opsgenie

how can i open an incident automatically if i get a p1 and p2 alert and at the same time open a jira ticket

• opsgenie

Hi, we setted up a Integration between Jira Servicedesk and OpsGenie, so far all is fine, but we are facing following issue: If we close the alert in OpsGenie, the ticket in JSD will get the stat...

• cloud
• jira-service-desk
• opsgenie

Dear all, we are testing for a customer the integration of dynatrace with OPSGENIE. We are using for that Opsgenie Dynatrace integration webhook v2. In the payload we receive from dynatrace, we do...

• opsgenie

Hey guys how are you doing? if possible, i would like the help of a technical support assistant to understand if our use case is possible on your platform. this has high impact for us since if it is ...

• cloud
• opsgenie

We are beginning to use web APIs to imbed OpsGenie alerts and statistics into application/team specific dashboards.  So for example, if we have an "Accounting" team we create a dashboard that li...

• cloud
• opsgenie

I'm trying to create an integration where an alert created in opsgenie through an integration with solarwinds creates an incident automatically in jira. However, the alert is being opened but the inc...

• opsgenie

So as the title says I'm not able to change the app's sounds. I go to My Profile->Sounds and whenever I tap on any sound I can change the notification's configuration, but not the sound itself. I...

• android
• application
• opsgenie

if user A and next level also dont pickup the call, will it auto call the call again to the level 1? or it will be stop?

• cloud
• opsgenie

The search function includes preceding or trailing punctuation when it searches for words. For example, I have an alert where the "description" field is: Transaction "Cisco Call Manager Alarm Manage...

• cloud
• opsgenie
• search

We do have Prometheus integration with OpsGenie, alerts are forwarded fine. The grouping includes the "severity" label which is in turn used (GroupLabels) to map to the OpsGenie priority. When I chec...

• opsgenie
• priority

Hi all! My monitoring tool send a bunch of tags which is encapsulated in the field {{dd_tags}}. For example it sends:  "Datadog Tags": "Service:Appname, Team:Teamname" (tags found log) When ...

• opsgenie

Hi I woul like to make Opsgenie send sms based on specific incident. for example when the URL:example.com is down    Is that possibel?

• opsgenie

Hi, I've been wondering how the service relationships work. My situation represented by a simplified example: There are 2 services defined, P and Q P contains Q There is a rule for an alert tha...

• incident
• opsgenie
• service

Dear all, We are actually testing Dynatrace integration with Opsgenie. For that we use teh Dynatrace webHook v2. During our test we receive the following sample json inside variable Problem Detail ...

• opsgenie

I'm trying to generate some reports specific to my needs. I can ofcourse take the data out but I prefer to find a way to do it within OpsGenie website if possible. Is there a way to create a custom...

• cloud
• opsgenie

Trying to set up OpsGenie to manage Incidents and am as far as setting up a Conference room for Incident Command Centre, but don't see the 'Conferences' tab under Teams or under settings.

• opsgenie
• summit

Dear all, We have some issue while trying to mapp different fields from Dynatrace payload to Opsgenie. Based on the documentation, there is a custom pay load define as below :   For exem...

• opsgenie

Hi there I am runnning through these steps https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-salesforce-service-cloud/. I have completed all the steps and set up a sandbox Sal...

• integration
• opsgenie

We have integrated kapacitor with OpsGenie and configured it to duplicate messages, and this is working fine. The Message in the alert reads P3, "Warning Server-1 Memory usage is 80%" When further ...

• cloud
• opsgenie