Opsgenie

Have Zabbix v5.0 w/ OEC v1.1.4 ... the config.json only allows for a single api_Key, yet we need Zabbix to notify multiple different application teams.   I know that we can specify a respon...

• cloud
• opsgenie

Hello community,   We successfully integrated OpsGenie and VMware VCSA.   We have several alert definitions on vCenter like CPU usage, memory usage etc.   Memory alerts comin...

• cloud
• opsgenie
• vmware

Dear All,   We are trying to integrate ospgenie cloud version with PRTG on premise 13, we are not getting any error but when sensor is down in PRTG its not creating alerts in ospgenie, Any he...

• cloud
• opsgenie

We have five operational teams, each in a different state and in different time zones. I’m trying to set up Opsgenie so that notifications for P3, P4 and P5 messages aren’t created during night hour...

• opsgenie

Hello, We have a small team that needs to respond to issues. Instead of escalating up we need it to repeatedly send notifications until someone from the team acknowledges it. I tried researching how...

• opsgenie

Dear all, we have an integration to dynatrace in opsgenie. We notice a wierd scenario that we cannot explain. When Alert is coming from opsgenie, it is created correctly with status OPEN Then if ...

• opsgenie

So we had 2 alerts created for the same issue. These were triggered by the JSM integration for Jira update. The background on this issue is a bit chaotic so I'm not worried about this but it would b...

• opsgenie

Hi,  I made a rotation but then deleted it. It is still showing up in the final schedule and I cannot seem to get rid of it. Does anyone know how I can remove it?  

• opsgenie

This may be a feature request but if you have a workaround, I would be glad to hear it. We recently implemented the Opsgenie schedule in our IT department. Our Helpdesk has an extra monitor that the...

• opsgenie

Deal all, We need to add a note in Alert when a new comment is added in our Service managment ticket created by the Alert. When we acknowledge the alert, the Jira issue comment field is updated cor...

• opsgenie

Hello, We would like to automatically adjust the status of a component on StatusPage by applying tags on alerts. The integration "StatusPage" is correctly defined and when we (manually) set the cor...

• opsgenie
• statuspage

Have set up Incident Alert notifications. When a new Major Incident is created in OpsGenie, the SMS and email Alerts are working fine, but the Voice Alerts are not working.   I've checked Audi...

• alert
• opsgenie

Hello everyone,   My team and me are trying to install "Incoming Call" integration on Opsgenie but we can't find path to do so. On documentation, it is said I need to go in settings and integ...

• opsgenie

If I create an alert for a team that I am not a member of, is there any way that I can view the progress of that alert? Our situation is that we have engineers that need to create alerts for another...

• opsgenie

Hi there, so I need Apple Pay as a Statuspage in order to be included as an external service within Opsgenie. This one show the Apple Pay as a service endpoint, but it is impossible to use from Ops...

• integration
• opsgenie
• statuspage

Dear all, I have an Incident which has been previously created from an Alert through the following Incident rule : Then as a test I have a created manually a dummy Alert of P2 priority only wit...

• opsgenie

Where is the right place to ask about and/or provide Feedback regarding the Slack App (/genie command)? https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-slack-app/

• opsgenie
• slack

How to filter alerts/incidents assigned to me in the Opsgenie mobile app ?

• cloud
• opsgenie

Dear all, We have integrate dynatrace with opsgenie and the Alias field is mapped to ProblemID in order to be unique. Actually we have an alert coming from Dynatrace which is send to often and due t...

• jira
• opsgenie

Dear all, We are actually testing opsgenie with Jira Service Management integration. Our context is as below : 1 We receive alert from Dynatrace 2 Alerts create automaticaly an incident in Opsgen...

• opsgenie

Dear Opsgenie-Community,   I'm currently implementing a web application in Angular to utilize the Opsgenie REST Api. The integration is already setup and it works when using Postman. When I t...

• opsgenie

I product manage a monitoring tool called SnappyFlow and we typically use webhooks with a standard payload to send alerts to incident management tools like Opsgenie. In the case of Opsgenie, I don't...

• cloud
• opsgenie

Good morning, there was a demand here where I need to present in a field the time that a call took to be answered, is there any function or native field of the jira? do you have any guidance on how i...

• jira-service-management

Hi there,   I'm currently using Heartbeat to find out whether or not my service is alive. Is there any reporting mechanism to find out the history of when the services were up/down, something ...

• cloud
• heartbeat
• opsgenie
• report

I'm trying to find out if after an incident/alert is created and the notifications for the on-call team members go out if I can then manually send a notification to a team member from the alert/incid...

• opsgenie