Opsgenie

My impact detection value is presented in a -0H 7M 2S value where some incidents are not. Does anyone know why this would happen?

• opsgenie

Hi All, I am receiving an alert from AWS that goes into the message field in OpsGenie and looks like the below: {"version":"0","id":"random_string","detail-type":"Alarm State","time":"2020-02-09T17...

• aws
• opsgenie
• parse
• regex
• string

Why we are not able to add stakeholder in Opsgenie even though we have premium JSM license and user is already having a JSM account ?     

• opsgenie

I am not able to add stakeholders. We have a premium subscription JSM. We need to add a team or DL so that notification can be sent to all the stakeholders not one single person. 

• opsgenie

I need to automate alert matrix severity checks like P1, and P2 from Opsgenie to  Atlassian confluence Page. Like I have created dummy rows and columns on the confluence page and I need the dire...

• opsgenie
• cloud

Documentation about Azure Integration is deprecated, for example there is Azure OMS integration, but the OMS portal was removed from the Azure last year. When and how it will be updated?

• azure
• opsgenie

Hi, is it necessary to create an integration for each team to receive new relic alerts in opsgenie?

• integration
• newrelic
• opsgenie

I provide out of hours on-call support for two different organizations, each with their own Atlassian accounts. I have therefore two Opsgenie accounts but need to receive alerts from both of these ac...

• opsgenie

Currently the app has default reports.   I would like to manage the filters to create reports for different levels for example one for management that shares data on the worst case scenarios a...

• opsgenie

I would like to pull all my business metrics together into one place and part of that is how the support function is operating. These metrics are available on the OpsGenie Analytics tab but I want ac...

• opsgenie

I am following up an an alert that was missed. As far as I can tell the notification went out, however when I checked the logs an odd line is coming up. Pretty much what does this alert mean? Rule[...

• opsgenie

how can i restore an incident that has been accidentally DELETED ?

• incident
• opsgenie

Hi there, Part of our configuration is as follows: A Jira Incoming Mail Handler is set up to create an issue of Issue Type Monitoring in the appropriate Jira Project. A Jira WebHook is setup with...

• email
• jira-service-management
• opsgenie

Hi, noob question. All incoming JIRA tickets are automatically set to P3. I am thinking: Manual update of priotiy in JIRA --> then manual update of priority in Opsgenie--> to push the no...

• opsgenie

Hello,   We are trying to set Customer values to Opsgenie priority from the PRTG integration by assigning our own mapped priority values. We are trying to map the priority PRTG is sending...

• opsgenie

Can I send SMS Notification to Cuba?

• opsgenie

Hello All, I have a question about Zabbix - Opsgenie integration. Where I work I have an issue, alert created on Zabbix, but was deleted or did not end up in opsgenie. When the Alerts close on Zabb...

• alert
• opsgenie
• zabbix

I am setting up an integration between Opsgenie and Jira Service Management via webhooks, so far I can create an issue in Jira and it is created as an alert in Opsgenie, I add comments from opsgenie ...

• jira-service-management
• opsgenie

We cannot seem to find a way to match the priority of the alert in OPSGENIE from JIRA. there is no issue with P1-P4 between OpsGenie and Jira. But when I created a JIRA ticket with Lowest as priority...

• opsgenie

We have some members in the team in UST and some members in PST. They are all in the same Team, which has a time zone of PST. The users' time zones are set properly.   An alert went off at 3 A...

• opsgenie
• schedule
• timezone

Hi all.   I'm coming from PagerDuty but must keep it up for a while. Is there any way to forward/copy PD alerts to Opsgenie without any third-party service?   Thanks, Mateus

• integration
• opsgenie
• pagerduty

I have a global integration to opsgenie for azure. We have filtered for each team based on apps that apply to teams. We have a catch all as the last filter.  Many of our filtered don't catch, th...

• opsgenie

Hello, Is there a way to export a list of Opsgenie users along with configuration around notifications (type of notifications and phone numbers)? Thank you. William

• opsgenie

I need to get an alert XX only when XY is in an open state and vice versa. or say when both alerts are in an open state I would like to get some notification/alert about it.  Is there any way ...

• opsgenie

Hi I have several clients with different SLA configuration in my Jira Service Management portal and I would like to setup on-call in OpsGenie depending on the SLA attached to a Client. I tried sever...

• jira-service-management
• on-call
• opsgenie