Opsgenie

How to retrieve an integration that has been deleted from ops-genie integrations. Do we have a way to retrieve the integration?

• cloud
• opsgenie

Hello, How can i download a report from where I can determinate with ease which agent worked how many hours and when as long as i created a team schedule with 3x agents for e.g. Right Now I am usin...

• cloud
• opsgenie
• schedule

I am trying to trigger an opsgenie alert when a Sentry Error Threshold alert happens. I cannot see this in the options in the Sentry Alert configuration to send to OpsGenie Any pointers much apprec...

• cloud
• opsgenie

I would like to add other responders when the priority of the alert change to higher.

• cloud
• opsgenie

I would like to find the post-mortem associated with an incident via the API, but I cannot find the post-mortem reference in the the Incident itself. There is an incident in the post-mortem API, b...

• api
• cloud
• incident
• opsgenie
• post-mortem

Hi!   Our current flow for some of our AWS alerts is Eventbridge Rule -> SNS -> OpsGenie. Through AWS EventBridge Rule, we can only access the 'Message' field in SNS. When we populate th...

• aws
• cloud
• json
• opsgenie

I am looking to make the IT rota public, hence looking to integrate the rota with share point which can be made public inside the org. Has someone done this, and can you please share how you did it ?

• opsgenie

Hi, could someone please describe how the overage pricing for API requests works?  For example the Essentials plan offers 1000x number of users API requests.  If we exceeded this limit will...

• cloud
• opsgenie

Hi! I'm having an issue with Opsgenie on Android. When an incident happens and an alert is created, my phone starts ringing. This is expected. However, if I acknowledge the alert in the web interf...

• cloud
• opsgenie

Dear OpsGenie community, We would like to ask if it is possible to record calls that are coming in via the ‘call integration'? We’ve looked through the documentation, but were only able to find text...

• cloud
• opsgenie

Dear OpsGenie community, We would like to ask if it is possible to enable the dial menu for specific users in the “incoming call” integration? People outside of the company that call the number shou...

• cloud
• opsgenie

Hi,   We have tried the ICC feature in Opsgenie and it works pretty good. We are now looking into saving the video recording for post-morten analyses.   Does Opsgenie offer the option ...

• incident
• opsgenie
• video

Hi,   we are creating an Alert in Opsgenie via Alert API, to set the Priority of the Alert correctly you have to Provide P1-5, but we cannot do that. So i've seen on any other Integrations is...

• cloud
• opsgenie

I'm having trouble filtering alerts that use the Slack integration. In this case I would only like alerts containing "This is a test" in their description field to use a Slack integration. Below is t...

• alert
• cloud
• opsgenie

We have a number of alerts which take a long time to resolve, and during the time the alerts are open we receive a duplicate alert every 4 hours for the same issue which are deduplicated in OpsGenie....

• cloud
• escalation
• opsgenie

Hi, I am trying to set our organisation up to send HTTP Requests to our OpsGenie. I have created API Keys and did set things up in Porstman to test this out. Where can I find the base URL to call o...

• cloud
• opsgenie

Urgent Many of our colleagues are having issues in accessing Opsgenie and we are getting a weird error messages from Opsgenie  

• cloud
• opsgenie

We are trying to automate our incident response and incident capture work flow. Is it possible to do the following ? 1) Create an Incident in Jira Service Management when an alert is created in ...

• cloud
• opsgenie

I'm working on getting an integration with CloudWatch working. I see a previous alert that was fired off but it's a few months old and I don't have the log entries for this alert.  Is there any...

• alert
• aws
• cloud
• cloudwatch
• opsgenie
• +1 more tag...

Hi, I am running Opsgenie v3.5.8 on Android 11 (OnePlus 7). The documentation https://support.atlassian.com/opsgenie-android/docs/customize-notification-sounds-on-an-android/ states that I shou...

• android
• cloud
• mobile
• notification
• opsgenie

Hello all! Long time watcher, first time asker(questioner?, requesting help-er?)! I am looking for a way to allow every users (or a dedicated role) within Opsgenie to allow a user to see all avail...

• cloud
• opsgenie

Hello What is the process of creating Incident. Do we just  Create JSM ticket in JSM Portal Create Incident in OpsGenie Manually link OpsGenie ticket to JSM ticket   Or is there au...

• opsgenie

Hi there, I can see the users page but I would like to export the all users to chuck into Excel to be able to filter against the various status (Active, unverified etc).  Need to just show this...

• cloud
• opsgenie

In the WebUI there is an option to create or associate an incident from an alert. In the mobile app i cannot find this. Associating alerts to incidents is a great way of automaticly filling in deta...

• opsgenie

I'm working on alerting from Azure to Opsgenie. The severity options on the Azure side map from 0-4 while the Opsgenie priority maps from P1-P5. I tried setting "Priority" in the integration to "Cust...

• azure
• cloud
• opsgenie
• priority