Opsgenie

Hi! How can I parse messages from AWS SNS in JSON format for getting the "attributes.severity" value? I have alert manager with next configuration. Could anyone tell me how OpsGenie parse JSON mess...

• aws
• json
• opsgenie

Hello, Using my Atlassian account I want to quote the Opsgenie Sandard for 9 users for Portugal Capgemini Entity. I can not see this product on the list, can you please advice?   Regards, A...

• opsgenie

Hi Experts I am new to the Opsgenie and Jira Service Management. And I am trying the Jira Service Management Integration plugin of Opsgenie. I have succeed to create a JSM issue when Opsgenie new ...

• jira-service-management
• opsgenie

I'm trying to create a case insensitive condition for an incoming rule, but I'm not able to match the condition, this is my case:   I'm using the matches operator (regex) and this regex: /.*(b...

• opsgenie

Hi We have Service Desk and OpsGenie. When we create an incident in OpsGenie we create a slack channel from the incident in order to allow us to easily "add to incident timeline", any comments or up...

• cloud
• jira-service-desk
• opsgenie
• slack

The MS Teams integration does not seem to cater for notifications, but only alerts. I've configured Notification policies to only notify when more than x repeats in 1 minute. This does not seem to ap...

• ms-teams
• opsgenie

Hi,    We are using the following flow: AWS Managed Prometheus connected to AWS SNS (through Alertmanager configuration), and AWS SNS sent an alert to OpsGenie.   We have rules in ...

• alert
• aws
• cloud
• opsgenie
• prometheus

I've created a service and and incident rule for an alert linking to that service. I've noticed that once the incident is created it also creates a second alert. Can we disable this so the same aler...

• opsgenie

Hi team, I'm trying to achieve automatic creation of Opsgenie alerts when messages are received on a Slack channel. Any help would be really appreciated here.

• alert
• cloud
• opsgenie
• slack

I understand that Opsgenie can integrate with ServiceNow, Nagios and Dynatrace via a connector APIs. All 3 application will send confidential data that need to be secured/encrypted in tran...

• cloud
• opsgenie

Hello, time to resolution is exactly displaying the settings I have done, but why the other field is showing me 2 months (even if the ticket was created 5 days ago)? There is a way to show the exac...

• cloud
• opsgenie
• sla

I am attempting to use the OpsGenie java client sdk according to: https://docs.opsgenie.com/docs/opsgenie-java-api However, when I include the dependency: com.opsgenie.integration.sdk, version 2.1...

• cloud
• opsgenie

Hello team!   We're different polices which we're receiving alerts from AWS cloudwatch service. Those policies are getting information from AWS cloudwatch and Opsgenie creating ...

• opsgenie

Hi everyone,   I am facing a challenge how to get a datadog alert update a component´s status in Statuspage through Opsgenie. Sorry for the long post, I´ll do my best to describe the issue: &...

• datadog
• opsgenie
• statuspage

i will receive alert on a database restoration everyday at a certain time, i can divert those alerts to opsgenie for tracking, what i am looking for is if a alert not recieved at the said time i want...

• cloud
• opsgenie

Good evening.  I´m recieving a lot of mails regarding with the changes that my colleges from my company are doing in the documentation that we have in Confluence.  So I want to desactivat...

• cloud
• opsgenie

когда пытаешься перетянуть датчик в конфигурацию робота не работает программа , если убрать датчик то всё работает

• opsgenie

notification is not working when we do the opsgenie to servicenow integration 

• opsgenie

when i try to add any user to the product as user/admin- it shows invitation sent but they never receive it how to resolve this

• cloud
• opsgenie

Basically I'm wondering if it is possible for opsgenie to hold the alerts until a user becomes "on call" if the alert came in when they were not on call. so if an alert came in at 1am and I want to k...

• cloud
• opsgenie

Currently, we have the second escalation in our rotation set to the person who was previously on call. IE, in the case of an alert, first Jim will be contacted. If Jim doesn't answer in 5 minutes Mar...

• cloud
• opsgenie

Hello, Is there a way to disable/remove rights to add override or modify rotation in on call schedules for certain users. End goal: only admins are allowed to change/override a shift.   Rega...

• cloud
• opsgenie

Hi!  I created a connection between slack and opsgenie following this tutorial https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-slack-app/   However another opsgeni...

• cloud
• opsgenie

Hi,   For Opsgenie, do you know how to implement cut off based alerts? (e.g. functionality that sends you reminders nearing a cutoff date for the change)   Thanks.

• opsgenie

Hello everyone! Right now we have Icinga 2 monitoring and Opsgenie Cloud integration. Have problems to solve: Acknowledgement message doesnt shows in Opsgenie alert, it only updates statuc to Ack...

• icinga
• opsgenie