Opsgenie

Can alerts be grouped when using the Essentials Plan?

• cloud
• opsgenie

Hi Team, I am setting up an environment with a New Relic Workflow connection with OpsGenie (Webhook) but whenever I close or ack incidents in New Relic, OG does not auto-acknowledge or auto-close on...

• cloud
• opsgenie

My actual problem is that we opened an incident a few days after the actual event. The timeline was updated wit the current date, but the incident creation date is still "wrong". I need to either cha...

• cloud
• opsgenie

Hi there, How do you handle a holiday for a user in the on call schedule. User 4 is taking Thursday and Friday off.  There is no override for them as there are three other people on call who w...

• cloud
• opsgenie

Hi there, I think this is pretty obvious but wanted to be sure. If there are 5 people on a morning shift and 3 on an afternoon shift, I am basically setting up 8 rotations in the on-call schedules ...

• cloud
• opsgenie

Hello. I need to define a rotation. It is set to start  on the 2nd Tuesday of the month and it lasts a week.   Then, I have nothing scheduled till next month when someone else starts&...

• opsgenie
• schedule

My team is interested in monitoring our incoming OpsGenie alerts for any surges in a short period of time. Typically when we have an outage or issues with our services, we receive a large number of s...

• alert
• cloud
• jira
• notification
• opsgenie

Alerts come to our team and run thru an escalation path that includes leadership.  If an alert is ACK'd but not CLOSED in an hour I'd like to re-page the on-call person who ACK'd it. Currently,...

• cloud
• opsgenie

We tried the OpsGenie addon app, and do not need it for right now and need to uninstall it to turn off all alerting. Thanks

• cloud
• opsgenie

I created New Relic integration and assigned it to the specific team. Then I created global alert policy and specified alert time to receive alerts during working hours. But with the c...

• cloud
• opsgenie

We have an opsgenie global Incident Managment role and would like to give them Admin readonly rights so then can view teams and diagnose alert failures based on team configurations.  However we ...

• administration
• cloud
• opsgenie

I'm setting up integration. We have a few Opsgenie>Slack integrations. One is "default" - no team specific. That's where our alerts go to. I'm setting one up just for our team.  Now when ale...

• cloud
• opsgenie

Hello Team, Is anyone integrated Opsgenie with Alicloud? if yes, pls share the steps.

• cloud
• opsgenie

Hi,    Our org started using JIRA service management recently and now trying to use OpsGenie as well. The domain name for OpsGenie is already claimed and we are able to use it. But no one...

• cloud
• opsgenie

This is my JQL filter that i used.........project = GTS AND status in (Closed, Completed, Declined, Done, Failed, Resolved) AND resolved >= -1w AND "Impacted Services" = "ari:cloud:cmdb::object/d8...

• cloud
• opsgenie

Is there a way I could run a report that tells me which users are using the mobile app and who are missing it?

• app
• cloud
• mobile
• opsgenie

Hello, Right now: 1. All alerts which not acknowledged during 60 min. escalates 2. When escalated - ticket created   What im looking for: Escalate only if alert not acknowledged during 60 ...

• cloud
• opsgenie

I added zabbix to Opsgenie. I can see alarms in Opsgenie. When the alarm is resolved in Zabbix, the opsgeni does not turn off the alarm. /var/log/opsgenie/send2opsgenie.log ERROR apiUrl: https://...

• cloud
• opsgenie
• zabbix

How can i link Status time gadget with rich filter to interact to statistical filter? is it possible? what are the other options to achieve this?

• cloud
• opsgenie

Hello Team,    Is there a way to set up an auto-close alert on opsgenie?    For example: This is what I have set up, I'm using grafana for monitoring and have set an alert fo...

• cloud
• opsgenie

I have explored Opsgenie API Documents. As per the below https://docs.opsgenie.com/docs/service-api https://docs.opsgenie.com/docs/team-api It looks like there is no mechanism to fetch service...

• cloud
• opsgenie

I'm trying out the OpsGenie platform to receive critical system alarms after-hours by overriding my DND on my Samsung XCover Pro.  It works well with the Insistent Notification option except for...

• android
• app
• cloud
• opsgenie

  Hi -    I am looking for some examples of: Status page integration with Opsgenie Ease of automation with statupage (APIs, tools, recommended settings etc)   An...

• opsgenie
• statuspage

Hello team. We have been using Opsgenie for about 4 years. but today our accounts were suddenly disabled. Please investigate this matter ASAP.

• cloud
• opsgenie

Hey there, Is there a way to leverage Adaptive cards with the MS Teams to Opsgenie connection.  A couple of other integrations that have been built (mainly around email parsing) use adaptive ca...

• ms-teams
• opsgenie