Opsgenie

Hey I opened a test alert and test the escalation,  all on-calls installed the app and got the notification, but the notification sounds like a new message alert, even if I'm changing th...

• cloud
• opsgenie

When a new alert is created and I want another team's help, how can I trigger it with slack? so the current on-call of this team will also get a notification from Opsgenie to join and help this inci...

• cloud
• opsgenie

Hi Team, I am trying to create test alert in Opsgenie. I've filled all the required fields. When I click on create. It gives me an disable icon and nothing pops up later. Is it because of the subscr...

• opsgenie

We have SLA metrics we need to track for both Acknowledgement and Closing of OpsGenie alerts.  We are good at acknowledging the issue, but are lacking in closing in a timely manner.  We hav...

• cloud
• opsgenie

Why I don't see Salesforce Service Cloud options under Integration ?

• cloud
• opsgenie

How to export report with list of all alerts received in Opsgenie..

• cloud
• opsgenie

Hi Team, We have different teams that needs to access Opsgenie and each team has a different head count. So for a minimum of 100 enterprise account logins. Can we access them by purchasing 10 licens...

• opsgenie

I can deduplicate the alerts coming from jira to Opsgenie but unable to find alias field while integrating the azure service to Opsgenie.So how can I use the deduplication feature to the azure alerts.

• opsgenie

It does not appear to be possible to remove a service relationship in opsgenie once it has been created. If someone makes a mistake or a service is refactored in the future to not require a certain s...

• opsgenie

Hello, I am able to create an HTTP action within a MS Flow to return a list of teams that are on call for an upcoming weekend by using our opsgenie_api_key as well as our URL. However, I'm not sure...

• ms-flow
• opsgenie

• cloud
• opsgenie

The default tone which is played on critical alerting is too short - roughly less than a second.   I would like to change it to a sound where the volume is rising and playing for some seconds.

• cloud
• opsgenie

Whenever a P1 alert is triggered I want to create a new slack channel with the current on-call, open a Jira ticket with a link to the ticket and the status of the alert 

• cloud
• opsgenie

Is there a way to add an email to an escalation without having a user associated with it? I've seen similar questions for which the answer is "no" but they were from 2020/2021 and I wanted to make s...

• cloud
• opsgenie

I'll preface this by saying that I'm struggling to understand how PRTG is meant to be integrated into Opsgenie. I have PRTG notifications going to Opsgenie. I want to have Opsgenie escalation work a...

• opsgenie
• prtg
• tag

I need to list down the maintenance whos status is ative. We should ignore past, schedule, and etc.  This need to be done using API.

• cloud
• opsgenie

I am looking for a way to pull more than 100 alerts at a time using the API for a given timeframe. I know how to do this by setting the offset in my api call but it liimits to 100 for each call. The...

• opsgenie

We have a two way integration with our monitoring system that closes alerts in opsgenie when the alarm is cleared and we also have OEC installed to clear the alarm in the monitoring system if the cor...

• opsgenie

Hi All,   If we acknowledge the alert in OpsGenie, a work note is added in ServiceNow Incident. (this setting is available). My Question is: Is it possible to change the ServiceNow Inciden...

• cloud
• opsgenie

I want to track how many notifications have been sent to engineers in my company and associate them to a team, service, and alert if possible. How can I do this in the API? I see we can get Notificat...

• api
• notification
• opsgenie
• rest-api

When I try to set up Incoming call in Opsgenie, its by default is showing me Twilio option only and not showing me any number provided by Opsgenie. Does that mean that the Jira Service Management an...

• opsgenie

Thanks to the support docs and other questions here, I've made great progress in using message.extract to populate tags and extra properties fields. But I have one situation where I'm failing to extr...

• opsgenie

I would like to create a alert trigger from Slack status to opsgenie to notify us when there are issues with slack.  Link reference: https://api.slack.com/docs/slack-status https://suppor...

• api
• opsgenie
• rss
• slack

So I have created an SNS topic and subscribed with Opsgenie using the HTTPS URL. Normally after this subscription a notification is sent to opsgenie alert. But is not 

• opsgenie

We have Jira, Confluence and OpsGenie.  Jira & Confluence are together in the same cloud account by OpsGenie is still on opsgenie.com.  (I have no idea why it hasn't been migrated yet)....

• account
• integration
• opsgenie