Jira

Dear All, we met a difficult request from a project lead in our Jira. They have a special project where the Time spent and work logging is hidden from everyone except a specific group. The specific...

• Question
• jira
• worklog

We have JIRA tied to our helpdesk system, whenever a helpdesk ticket is deemed to difficult or not the right fit for the helpdesk they xfer it to JIRA where one of our Project Managers is watching th...

• Question
• jira
• template

Is it possible to copy, duplicate or clone a project. I don't need all the issues in the project just the configuration. If I have to copy the issues that's fine I.

• Question
• cloud
• jira-cloud

I created a filter with few specified fields in the display using configure columns - I shared it will all users - When they try to run the display field change based on their user id - This defeats ...

• Question
• filter
• jira

I've never seen this before but in one of my workflows, closed issues are automatically reopened when a user comments on them. We don't want this behavior but I can't figure out where to turn it off....

• Question
• comment
• jira
• reopen

Hi I've created a user-macro (in essence a page header) that renders page information and some rudimentary on page navigation i.e. hyperlinks to any headings on the page (leveraging the TOC macro)....

• Question
• confluence
• export
• hide
• pdf

Hi, we would like to plan our resources in Tempo plugin and have the issues automatically added to sprints in Greenhoper. is this possible? Or, what would be the best workflow to use when working w...

• Question
• addon-is.origo.jira.tempo-plugin
• jira
• jira-software
• tempo

Hi. We are using Jira with MS-AD Synchronisation to our corporate AD (LDAP). The in the mail attribute noted mail address is currently always used to be the one where notifications are sent. ...

• Question
• active-directory
• email
• jira
• ldap
• notification

Is there any way we can Export Filter Result in to excel and save it to Network Share OR send it via email ?

• Question
• export

When I create a filter it is assigned an ID (as well as the name I used when saving it). I then use this ID is creating additional filters: filter = 12000 and assignee = jsmith How do I find o...

• Question
• filter
• jira

Hi. I'm using TEMPO to plan my work by projects, not issues. Now I want to mark some of the planned work as DONE (Worked), but I'm not able to do it without connecting it to issue. My perpuse is ...

• Question
• jira
• tempo

Hi there, first of all: Hello :-) I have added a webhook to my Jira Project. This webhook works correctly: everytime, when an issue was created, it calls a simple asp.net application. Now i want ...

• Question
• jira
• webhook

Hi, I am able to drag and drop the issues in planning board in greenhopper, but once I refresh the screen the changes are gone and the issues are back to their old position. Version 5.8.7 ...

• Question
• jira
• jira-software

Within the issue query window, is it possible to display issues that were in a sprint but not completed? You can see a distinction between what was and wasn't completed within a sprint report (in...

• Question
• jira
• jira-software
• jql

Hi, I am in charge of upgrading a JIRA instance from 3.13.5 to 5.2.10. I intend to do a manual upgrade with Oracle 11 database. The target process is to upgrade straight from 3.13.5 to 4.4.5 a...

• Question
• jira

Hi All, I’m currently setting up a new JIRA project and have been asked where worklogs can be represented in percentage—determined by estimate vs actual. Is there a plug-in that can do this? I ...

• Question
• jira
• worklog

Hello: I hope @Jamie Echlin can help me! I have all latest versions installed on our served version of JIRA. Here is the info: JIRA (v5.2.9#852-sha1:71473fa), GreenHopper (v6.1.6), Script Runne...

• Question
• scriptrunner
• issue-navigator
• jira-software

I added a "Sprint" column to my Issues display, but I can't sort by that column, unlike the other columns there. I'd also like to add "Sprint" to my Basic search filters (along with Status, User, e...

• Question
• cloud
• jira-software-cloud

I have been unable to figure out how to get the Time estimate field on the right column in the Backlog under the create sprint button to work. Have greenhopper and a scrum board. Am in plan mode. ...

• Question
• atlassian-support
• cloud
• jira-software-cloud

Hello I have the latest version of GreenHopper installed, but the "Tasks" with status "Closed" do not change resolution, all follow with "unresolved". This is a bug in GreenHopper or I can have it ...

• Question
• jira-software

We will be renaming 10 JIRA custome fields. We have a few questions. 1. How do the fields affect existing records? Do they get updated or ignored? 2. Do Multi Select custom fields work the same w...

• Question
• jira

I am planning on upgrading from JIRA 4.4 to 5.2. I've been reading about the new 10 character limit in 5.x, but I'm unclear how this will impact my existing projects that have >10 characters. Wi...

• Question
• jira
• key
• project
• upgrade

I have a user who is trying to link multiple issues in a particular project. They're getting a "you do not have permission to link issues in this project" error, despite the fact that jira-users has ...

• Question
• issue-link
• jira
• link
• permission

I see references to re-ordering sub-tasks but don't see the commands in our OnDemand instance. Is this possible with OnDemand?

• Question
• cloud
• jira-cloud

The red/yellow/green remaining estimate values for the current sprint are great in plan mode. Having those values on each column in work mode would be really useful to understand the work remainin...

• Question
• jira-software