Jira

we have updated our greenhopper to Jira Agile 6.3 but now all sprints we have are showing gray down on Plan view in project's board. why is this happening and how can we see them without the gray eff...

• Question
• jira-software

Greetings all, I am using JIRA to provision my client support system with one support project per client. The clients are never assigned the issues (the support agent always owns it), and they do n...

• Question
• jira
• jira-administration

How do I remove/move and issue from an old/closed sprint? The "view on board" button takes me to the board but the issue is not there. I need to move it into my current sprint.

• Question
• cloud
• jira
• jira-cloud

I just upgraded from Greenhopper to JIRA Agile. How does one search for issues in the backlog?

• Question
• jira
• jira-software

How can I hide a field from unauthenticated users until the issue is in a particular status?

• Question
• custom-field
• hide
• jira
• jira-administration

We are using JIRA and Desk.com. In the support document at Desk.com it says we can link the two so we can create 'bugs' in Jira from our support cases in Desk.com. This would be GREAT! I cannot figur...

• Question
• cloud
• jira
• jira-cloud

While performing a Locked re-index the process gets stuck at 5%. This can last for days. The JIRA service gets stuck and the machine must be restarted. Is there any place to look to investi...

• Question
• jira
• jira-administration

I've installed the purchased license for EazyBI, but when I click on the EazyBI reports link, it gives me the following message: "License is expired, please update to valid license key." Can ...

• Question
• addon-com.eazybi.jira.plugins.eazybi-jira
• jira

We'd like to purchase Jira Capture (nee Bonfire) and install on our local instance of Jira. Some of our clients use their own copy of Jira. Can we manage our tests and sessions in our instance of...

• Question
• capture-for-jira

I have scripts that upload files to JIRA. This week they have stopped working for large files. "the request was rejected because its size (322961741) exceeds the configured maximum (322961408)". T...

• Question
• jira

Hi, I have downloaded and installed JIRA for developers, but it seems like it does not include the JIRA REST API. How do I test/configure JIRA to enable the REST API services? Or at the very le...

• Question
• java

I would like to put a chart on my dashbaord (or other report), with level of JIRA activity (for example: number of issues commented, worked on, created or number of comments, work logs, created issue...

• Question
• chart
• dashboard
• jira
• report

In the issue navigator, I configured an additional column that is a custom field. If I try to sort the issues by that field I get the following error message: Error occurred communicating with the...

• Question
• custom-field
• issue
• issue-navigator
• jira

Hello, Is this possible to control if a date specified on an issue screen is former or not to the currentdate ? if yes, how I can I do that ? Thanks a lot, Christophe

• Question
• date
• jira
• jira-administration

We use JETI to send emails to non JIRA users as part of a support desk model. Sometimes, the JETI email sender uses an invalid email address as the recipient in the To or cc line. If this scen...

• Question
• jira

Is there a way to prevent a jira issue transition from happening if all blockers aren't cleared?

• Question
• jira

Hello, I am planning an upgrade from JIRA 4.1.2 to JIRA 6.0.7 and am trying to reconcile conflicting information about which interim versions (if any) I need to hit along the way. I have read the ...

• Question
• jira
• jira-administration

Hi Folks. We have a problem with linking. It is possible to create a link from Confluence to JIRA but when we try to go from JIRA to Confluence using the Link mechanism and click on Confluence an err...

• Question
• jira

Hi, I am having problem where I can't get jelly to run as a service. I have jira installed in the server, however for the input and output fille I have used both server path and my computer path it...

• Question
• jelly
• jira

Hello. I made a standalone application using docx4j and I'm able to create a docx file. Now I need to integrate it into a Jira 6.0 environment and I got the following exception. 2013-08-28 10:20:...

• Question
• ms-word

Hi, I would like to add a post function to newly created issues to set the due date based on the priority of the issue. I have tested out a groovy script from an author called "mizan" but it fail...

• Question
• jira
• jira-administration

Hi I want that the "Issues in Epics" list show up in the ranked order set in GH show the fixVersion column Any ideas how this can be done? Thanks in advance Mark

• Question
• custom-field
• jira
• jira-administration

Hi All, We have two JIRA instance running like, JIRA A with HSQL and JIAR B with oracle DB1.. both having same data. Now I want to change the DB for these JIRA instance like, JIRA A has to connec...

• Question
• database
• jira
• jira-administration

Hi, I am trying to create issue periodically every 5 mins. I have a jelly script which works fine, however when I create a service, it asks me for input file and output file. Can anyone pleae help ...

• Question
• jira
• jira-administration

We are using the REST API to retrieve some information from JIRA for reporting purposes. Basically, we are getting the number of reported hours per project/project category in a specific time period....

• Question
• cloud
• jira
• jira-cloud