Jira

We'd like to expand our use of Jira from internal projects to external customer support without pushing up the usercount that much. It seems as if the anonymous access could handle this, without ex...

• Question
• cloud
• jira
• jira-cloud

I am jira admin and gets the below error log which sometime prevents users from login? Could anyone please let me know why is this happening?

• Question
• jira
• jira-administration

Is there any possibility to expand/collaps a story with sub-tasks in the Work mode of the story board? Today, if there are many issues, there is a loooot of scrolling, and it is difficult to get an o...

• Question
• board
• expand
• jira-software

I am a man of shortcuts, from the Ctrl Esc days before the windows key and I loved the array of shortcut keys within JIRA, Confluence and Agile. Unfortunately for some reason some of them have stoppe...

• Question
• jira
• jira-software
• keyboard-shortcut

I'm active user of Activity Stream widget on JIRA dashboard, but there are too many messages on it, even when I'm filter them by project's and tipes. I would like to see only related to me issues (...

• Question
• jira

Please teach me a solution. Info JIRA 5.2.2 Stash 2.3.0 Crowd 2.6.2 Application links Setting is Incoming Authentication ： Trusted Applications → OK Outgoing Authentication ： Tr...

• Question
• bitbucket-server
• jira

Hi, Want to check the email addtess of the recipient in my JIRA and based on the email if the email contain "ext" that is external email id , i need to print the comment in the notification. If oth...

• Question
• jira

Hi, We have customized jira-mail-plugin and installed it to JIRA using manage ADD-ON GUI. It creates something like plugin_2319847751062687154_jira-mail-plugin-6.0.4_new.jar file in installed-plugi...

• Question
• jira
• jira-app-development

we have updated our greenhopper to Jira Agile 6.3 but now all sprints we have are showing gray down on Plan view in project's board. why is this happening and how can we see them without the gray eff...

• Question
• jira-software

Greetings all, I am using JIRA to provision my client support system with one support project per client. The clients are never assigned the issues (the support agent always owns it), and they do n...

• Question
• jira
• jira-administration

How do I remove/move and issue from an old/closed sprint? The "view on board" button takes me to the board but the issue is not there. I need to move it into my current sprint.

• Question
• cloud
• jira
• jira-cloud

I just upgraded from Greenhopper to JIRA Agile. How does one search for issues in the backlog?

• Question
• jira
• jira-software

How can I hide a field from unauthenticated users until the issue is in a particular status?

• Question
• custom-field
• hide
• jira
• jira-administration

We are using JIRA and Desk.com. In the support document at Desk.com it says we can link the two so we can create 'bugs' in Jira from our support cases in Desk.com. This would be GREAT! I cannot figur...

• Question
• cloud
• jira
• jira-cloud

While performing a Locked re-index the process gets stuck at 5%. This can last for days. The JIRA service gets stuck and the machine must be restarted. Is there any place to look to investi...

• Question
• jira
• jira-administration

I've installed the purchased license for EazyBI, but when I click on the EazyBI reports link, it gives me the following message: "License is expired, please update to valid license key." Can ...

• Question
• addon-com.eazybi.jira.plugins.eazybi-jira
• jira

We'd like to purchase Jira Capture (nee Bonfire) and install on our local instance of Jira. Some of our clients use their own copy of Jira. Can we manage our tests and sessions in our instance of...

• Question
• capture-for-jira

I have scripts that upload files to JIRA. This week they have stopped working for large files. "the request was rejected because its size (322961741) exceeds the configured maximum (322961408)". T...

• Question
• jira

Hi, I have downloaded and installed JIRA for developers, but it seems like it does not include the JIRA REST API. How do I test/configure JIRA to enable the REST API services? Or at the very le...

• Question
• java

I would like to put a chart on my dashbaord (or other report), with level of JIRA activity (for example: number of issues commented, worked on, created or number of comments, work logs, created issue...

• Question
• chart
• dashboard
• jira
• report

In the issue navigator, I configured an additional column that is a custom field. If I try to sort the issues by that field I get the following error message: Error occurred communicating with the...

• Question
• custom-field
• issue
• issue-navigator
• jira

Hello, Is this possible to control if a date specified on an issue screen is former or not to the currentdate ? if yes, how I can I do that ? Thanks a lot, Christophe

• Question
• date
• jira
• jira-administration

We use JETI to send emails to non JIRA users as part of a support desk model. Sometimes, the JETI email sender uses an invalid email address as the recipient in the To or cc line. If this scen...

• Question
• jira

Is there a way to prevent a jira issue transition from happening if all blockers aren't cleared?

• Question
• jira

Hello, I am planning an upgrade from JIRA 4.1.2 to JIRA 6.0.7 and am trying to reconcile conflicting information about which interim versions (if any) I need to hit along the way. I have read the ...

• Question
• jira
• jira-administration