Jira

Hello boys and girls, Please help us - What is the best way to create LIVE support line for not registered (all public) users on JIRA? Actually Service Desk fits perfectly, but we don`t want to c...

• Question
• jira
• jira-administration
• jira-service-desk
• service

Hello I am in the process of setting-up a new instance of Jira On Demand, as an issue tracking system for a large IT project. Our organisation has a different instance of Jira (hosted by a 3rd part...

• Question
• cloud
• jira
• jira-cloud

Hi, I would like to know how to get a snapshot of an entire JIRA project. (with all the tickets in it, their status, all attachments/mockups, etc etc) so that if I want to restore that in the future ...

• Question
• jira
• jira-administration

We have the cloud version of JIRA hosted by you. We have implemented the feature to create an issue via email. The settings work without issue but the time that it takes to create the issue can be ...

• Question
• cloud
• jira
• jira-cloud

Is there a macro that allows users to change the status of JIRA issues through Confluence? The JIRA issues macro does not seem to work for this purpose.

• Question
• confluence
• jira

I have a drop down custom field that is called Customer_Observed that has a select list of Yes or No. If the user selects Yes I need to have another custom field called Customer_Comment marked as re...

• Question
• jira
• jira-administration

Using the JIRA Issues Calendar gadget in an enterprise dashboard - looking for a way to change the basis of the colored boxes. Currently, the color depends on the issue priority (red for critical...

• Question
• cloud
• jira
• jira-cloud

Is there a way to always show a swim lane for an Agile Work board, even when it has no issues in it? We have some lanes the team always wants to see, regardless of filled or not. Thanks!

• Question
• addon-com.pyxis.greenhopper.jira
• jira-software

We would like to know when new Jira releases are scheduled. is there a published list anywhere?

• Question
• jira
• schedule

Greetings! The issue has been searched for in Jira, which did not return any results matching my case. I am currently facing an issue when I am not able to modify a link to text which is alread...

• Question
• link
• url

Background: See https://answers.atlassian.com/questions/230304/percentage-breakdown-on-prioritization-for-a-set-of-epics-stories?page=1#230309 Creating a pie-chart for back log is no problem, but I...

• Question
• jira
• jira-administration

I have used the technique of filtering and subscriptions for firing a mail to a person or group when a issue is not been acted upon for more than 24hours for a particular project. what i have done is...

• Question
• jira

Hi, We are using JIRA 6.0 and got 500 users commercial license. We have some needs to customize JIRA according to company requirements. I would want to know that having the comercial license, do we...

• Question
• custom-field
• jira

I have a project with a single closed sprint. Several issues are assigned to this sprint and resolved, but have no assignee set. These issues appear in the backlog for the project. I would expec...

• Question
• cloud
• jira-software
• jira-software-cloud

Documentation of Jira Agile says I can configure boards under "Agile > Manage Boards", but I can't see this menu item. I'm using Jira v4.3 with Jira Agile / Greenhopper v5.6.8.

• Question
• jira-administration
• jira-software

Is there any way, through standard JIRA, or using a 3rd party plugin to limit time logging only to issues that are in development and that are of a particular issue type?

• Question
• jira

Im using JIRA 2.7 When using the import issues to JIRA via Excel feature or bulk edit in excel, i find if the text contains any Chinese / Japanese input, the same is stored as junk in the DB, and ...

• Question
• jira
• jira-administration

Is there any known issues for project keys with numbers? We thinking about changing 'jira.projectkey.patter' parameter to allow numbers, but afraid that something can go wrong with these keys (as w...

• Question
• jira
• jira-administration

Since 4 days ago, I have not been able to create any issues. It only allows me to select issue type, project and assignee. When I click create, it asks me to fill the summary. But it doesn't show it....

• Question
• issue
• summary

...uilder.orderBy().addSortForFieldName("STRINGVALUE", SortOrder.ASC, true); Query query = builder.buildQuery(); SearchResults results = ComponentManager.getInstance().getSearchProvider().search(query,C...

• Question
• app
• jira

If someone has logged work on the wrong sub task, how can I delete that? I'm the administrator for this particular project.

• Question
• jira
• jira-administration
• jira-software

I recently updated from GreenHopper 5.6.8 to Agile 6.3.4 and noticed that all projects - even those which are not Agile enabled - now have an "Agile" section on their issue pages (just below the date...

• Question
• jira
• jira-administration

I thought it would be a good idea to create a new 'Administrators-only' permission scheme for a project that only needs to be accessible to administrators as 'read-only'. I created the scheme, then...

• Question
• jira
• permission
• permission-scheme

Hello. I think jira-python is quite a good lib. How do I get customfield value in a specific issue? Documentation is rather poor on this. from jira.client import JIRA if __name__ == "__main_...

• Question
• jira
• jira-administration

Hi, We are already using Jira, but we are looking forward to to use test session for better management of the project. So i like to create a test session in Jira Demo site, but i don't ha...

• Question
• session
• test