Jira

When trying to access a project in the service desk that has it enabled, from the "All Service Desk" page we are seeing a longer than usual load time into the service desk for that project. It is lik...

• Question
• jira
• jira-administration
• jira-service-desk

Hi, I can't seem to create the KB inside of JIRA - it comes back with the error message Client must be authenticated to access this resource. We have JIRA and Confluence setup with an application...

• Question
• jira
• jira-administration

I have an existing, personal, BitBucket account, where I've included my corporate email. Our company just started using JIRA OnDemand, and we're considering using BitBucket integration. I'm inter...

• Question
• bitbucket-cloud
• cloud
• jira-cloud

The plan view has a special panel for VERSIONS and EPICS -- is is possible to group tasks by ASSIGNEE? I have see the more general quesion: https://answers.atlassian.com/questions/88207/can-w...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

How does one add a field (custom or standard) to the "view" layout of an issue? NOT the Edit or Workflow transition screens. The regular view screen?

• Question
• cloud
• jira-software
• jira-software-cloud

We are using Structure to have a bird's eye view of everything that is going on with the company, departments, teams, etc... We are creating items in Structure to organize the stories and task...

• Question
• addon-com.almworks.jira.structure
• jira
• jira-administration
• structure

Am using JIRA 6.1 and installed GIT-JIRA integration plugin. But am not able to see GIT commit tab for sny issue id I use in GIT commit description. Whta can be done? I've added repository in JIRA an...

• Question
• jira
• jira-administration

We are planning on upgrading our jira license from 100-users to 500-users, and switching our time-tracking from "JIRA Timesheet Reports and Gadgets" to Tempo. If we don't upgrade our timesheet plugi...

• Question
• addon-jira-timesheet-plugin
• jira
• jira-administration

Hallo, I want to get value (user) of User Picker. I'm using this script: #set($StaffInvolvedField = $customFieldManager.getCustomFieldObject("customfield_10500")) #set($StaffInvolvedValue = $is...

• Question
• jira

How can an increase the numbers of users in my JIRA On Demand account without also increasing the number of users in JIRA Agile? I have several internal reporters that need to be able to report and t...

• Question
• jira-administration
• jira-software

I installed the JIRA and I can't login http://192.168.253.113/jira. Can you please help to setup one by one steps (Apache tomact) Regards, Justin

• Question
• jira

I'm using the agile classic gadget and I have 400 issues in the specific filter that I have for the gadget. But for some reason, the gadget shows that I have 550 issues ... Is there any way to inv...

• Question
• agile
• gadget
• jira-software

in JIRA when viewing a board under agile it shows tickets under To Do, In Progress, Ready for Test, Testing, and Done columns. Is there a way that the column headers can also show the totals in each...

• Question
• agile
• board
• jira

I used to be able to add users using my credentials. It seems that since JIRA6.2 update, I lost the rights... Now I see a button "Leave JIRA to go to User Management" on user management menu entry. U...

• Question
• jira-cloud
• jira-software-cloud
• management
• user

I used to be able to add users using my credentials. It seems that since the last update, JIRA 6.2, I lost the rights... Now I see a button Leave JIRA to go to User Management on user management menu...

• Question
• jira-administration
• jira-software
• jira-software-cloud
• management
• user

Hi, is there any documentation for how to integrate an on-demand JIRA account with Crittercism? (Crittercism.comis an app monitoring service). I can't locate my account's "Jira Project Key". critte...

• Question
• cloud
• jira
• jira-cloud

While setting up our jira-environment, we did "some" testing. Now, nearing the conclusion of that process and were about to clean up to get ready for production, we stumbled upon the problem that cer...

• Question
• jira
• jira-administration

Other users can use the gadget and related filter but when a new colleague tries to use this gadget he gets following error · The selected filter filter-13610 has an error: A value with ID '10429' ...

• Question
• jira

Hi All I found that a user had two accounts so i decided to disable his duplicate account on jira (by removing him from all group subscriptions including jira-users group). However, in spite of ...

• Question
• disable
• jira
• jira-administration
• user

Hello everyone, I upgraded to Jira 6.1.5 from Jira 4.3.4 . And then, I know, issue attachments can see under issue, but I cannot access to attachments. I copyed myattachments from .../data/attach...

• Question
• jira
• jira-administration

Is it possible to edit the "browse" screen layout? I successfully have edited the screens/screen schemes/screen scheme mappings/screen issue type mappings-yadda-yadda, and get the desired result fo...

• Question
• jira
• jira-administration

Dears, We are about deploying Jira 6.1 and we meet some issue performance for viewing an issue on browser, FireFox Chrome Latest versions. it took around 20 sec to get response from a jira se...

• Question
• jira
• performance

Hi expert, Currently I am upgrading jira version to 6.2 and I can see this text "Does the new licence agreement include upgrades for dot releases? Could you please tell me what is "Dot releases"...

• Question
• jira

I have some custom date fields. On issue screen this date always seen as a remaining time, i want to see real date which i select. How can i do it?

• Question
• date
• jira
• jira-administration

Hi, I am trying to import test cases from an excel file. I want to select 2 components for my test case and When I import with comma seperated values (Example: Signup, Support) in the components fi...

• Question
• jira
• zephyr