My Admin password is not working and email for 'lost passwd' is not working either. Please let me know how can I reset it. Thanks
For our incoming mail handler we were using the "Create Users" setting until we had to finally buy a license for JIRA and that setting became untenable. So we switched to using a default reporter. Ho...
We'd like to create a report showing the issues that go through a specific status more that once. For example, if our workflow is Open -> In Development -> In Testing -> Done, I want a repo...
My organisation is looking at adopting JIRA and I am researching Zephyr for JIRA as a potential Test Management tool. In our current solution, a Test Case cannot be executed until its Status is "Read...
I am trying to set up application links between Confluence and JIRA. OAuth is asking for Consumer Key, Consumer Name, Public Key. How/Where do I get this information?
Team, I am trying to find the best approach for automating a few tasks. For example, an issue is created by an in coming email. Thus it has a New status. Then depending on what is in the TO email f...
We'd like to allow a client to use JIRA Capture for reporting issues in their project, but don't want them to be able to access anything else in our Atlassian suite. Is this possible, and if so, how...
When I reopen a ticket, a pop-up window asks me for a comment. How can I make that happen for other transitions?
Ive created an account for myself Created a team and invited team members Created a repo with me as owner and granted Write to the team I linked Bitbucket in JIRA using the team name When I...
how can i search a user's ticket in all current projects>?
I have made some Custom Fields but I do not wan't them to be part of any Bulk Updates. Can I disable them for Bulk Updates? Regards, Kent
In our sprint planning sessions we usually assign around 50 tickets for a two week sprint. We have a 4 person team. Our close rate is around 60%. I am trying to find a better way to estimate workl...
Hi If I purchase Jira, Confluence and Jira Agile Ondemand on behalf of a client, can I then transfer the ownership of these provisioned services to my client at a later date? Thanks
We are running two week sprints for an enterprise systems group. At the end of each two week cycle, we release into Production. Right now, we are assigning those issues that are being "formally" rel...
Hi, I want to configure the Mail/SMTP settings in JIRA (Server version 6.3.1 on Linux CentOS 6.5) but under System -> Mail I have only three options (Mail Queue, Send E-mail, HipChat Configurati...
Hi guys, I can edit the delay time but it changes to default value after restarting jira. Is there any way to do it permanently?
Hi Team I have installed Jira Service Desk Plugin in my Jira.I have created a user in jira and gave him Just Service Desk Customer permissions and not even jira user permission. But when I am lo...
Hi Support Team , We are evaluating JIRA-Agile for our project Management therefore we are importing project data from CSV file . We have followed the instructions but finally we encountered with” ...
Is it possible to to allow (read) access to tickets based on a component?
Hi all When my colleagues log work on project A, i can't see it when i look at the overview of project A (i am admin). But when i look at their user overview, the hours logged on project A are visi...
We are using many different Agile Boards, each is based on a specific, exisiting jira-project. Actualy Sprints appear on different boards - thats ok, but it is also possible to complete a Sprint in...
Hello Jira community, We jave Jira 6.x and severyl people are booking thir edffrots fpr different Issues, e.g. we have a Issue "Sickt time" or "vacation" where people book their sick times and vac...
Hi, I am created on new workflow and screen schema in Jira and i assiend that to one new projeat, but when i am transitision the issue status from workinprogress to resolve popup windows is not...
Dear Team, I did a new installation of JIRA version 6.3.1 on my linux machine, but I cannot access the same from the browser. When I checked the logs, all seems to be OK, but no logs written after ...
I did the SVN Jira integration using : https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugin.ext.subversion and able to see the 'Sbuversion' tab in Jira. But it doesnt show t...
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