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×according to manual: https://confluence.atlassian.com/display/JIRA/Connecting+to+an+LDAP+Directory?continue=https%3A%2F%2Fconfluence.atlassian.com%2Fdisplay%2FJIRA%2FConnecting%2Bto%2Ban%2BLDAP%2BDi...
When I select a bug on a JIRA Agile board, an exception is thrown indicating an attachment issue. I delected a .docx attachment from the issue and all is well. Why are docx attachmen...
I have to add 3 Tabs on the issue creation screen which will have one date & list filed common for all of them. Is it possible to create only one date field & list and configure it for ...
Hi All Editing the project key on JIRA can be done. But can it be done by the project admins or is it something only JIRA administrators can do. There is no mention on the permissions needed t...
If I would like to remove all the items except online help from top navigation icon of JIRA from right hand side, how can we proceed to perform this specific task?
I built a workflow where the user can either mark is work completed (status) and thus the resolution should be Fixed and another step where the work is canceled/closed (status) and thus the resolutio...
Hi Guys. I managed to set up a nginx proxy pass from 80 to 8080, but the problem is i want to be accesible the customer portal under helpdesk.domain.com instead helpdesk.domain.com/servicedesk/custo...
I have found the Artezio Burndown Chart very useful in the past but am now using JIRA 6.3.9. In the "Manage Addons" section of JIRA config it is marked as Incompatible. According to the fo...
Hello, I am currently testing JIRA 6.3.9 to see if it could run in our environment. More precisely, I am trying to determine which MS SQL will be required: moving to a SQL2014 (with the DB at a lowe...
There are few bugs in our current JIRA application which is under evaluation and are fixed in latest version so wanted to evaluate them and will proceed to buy licence for go-live. So, are w...
I have a 6.2.6 version of JIRA and I need to import records from Mantis. The guide tells that "version 4.2 or later of the JIRA Importers plugin is compatible with Mantis versions 1.1.8 to 1....
I would like to add a mail server for incoming mail for each project - project1@ondemand.atlassian.net. What do I have to use as host name? What is the password? Currently I only have jira@ondemand...
This error comes up a few times a day, resulting in the whole JIRA being very slow during occurance. Is the error message misleading? If not: where can I find this directory to put the wait.gif into?
I migrated JIRA to another platform and the System -> System Info com.atlassian.gadgets.directory.SubscribedGadgetFeedStore is still set to the old URL. How can i c...
When people mail to helpdesk@mycompany.com, every minute the mail will "arrive" in JIRA. No problem here. But when we move mail to the mailbox helpdesk in Microsoft Outlook, the mail stays in the mai...
I need to back-load historical client incidents to maintain a full picture of their product stability. To do this the creation date needs to be set manually rather than as 'today'.
After we upgraded to JIRA 6.3.9 and installed script runner 3.0.6, we could not reindex JIRA and found the following error in the log: 2014-11-04 23:35:43,655 IssueIndexer:thread-1 ERROR administrat...
Hi everybody. I have instance with 700 000 tickets. I use these values now jira.index.max.reindexes=0 jira.index.update.bulk.optimization=0 So I need to reindex every week, to avoid performance p...
What name to be used for the field "Affects Version/s" in the scrip runner issueFieldMatch function (2nd argument) ? For the "Fix Version/s" field it works with "fixVersions" : with or without quote...
Hi, We use JIRA 6.2.7 in our firm. Also we use Script Runner plugin. We would like to automatically create issues, when specific issue type is created. We wrote script (triggered by Scriptrun...
Is there a way of aggregating statuses in a gadget in a Dashboard? For example: We want columns in a Two Dimensional Filter Statistics gadget Parked and All other statuses Using client and...
Hi, is there a way to show all applicable criteria (custom fields) in issue navigator per project? The background is that a lot of user didn't know the name of all custom fields, so it's hard to filt...
Hi, I need to run some basic performance tests on a new JIRA instance. However, Atlassian's documentation does not make it clear which method is recommended (or more recent). Documentation for the ...
how can i set up linked issues to automatically update the status on the issue its linked to when changed?
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