Jira

I need to re-open a closed ticket. The last step of the workflow is "Close" and I don't have output transition from that last step... I tried to add a new transition to be able to re-open a closed ...

• Question
• jira
• jira-administration

Hi, I currently have a kanban board that releases tickets in status 'In Next Release'. Once I release from the kanban board (top left link) it would be good to use an existing transition in our wor...

• Question
• cloud
• jira
• jira-cloud

Hi, I have changed the name of my company and now want to change the base URL of JIRA OnDemand and Confluence instances to reflect the new company name. I see the solution here https://conflue...

• Question
• base-url
• change
• cloud
• confluence
• confluence-cloud
• +2 more tags...

Hi, Is it somehow possible to set an automatic adjustments of due dates of linked issues? e.g. I have a task with 3 sub-tasks, each concecutive one is dependent on the previous (blocked by) and the...

• Question
• jira

I'm using "import csv" function and at the last step, JIRA throw me the Error  The component import doesn't exist in this project and can't be added   note: I have the full right to ...

• Question
• jira

I am creating a JIRA wallboard that includes Zephyr gadgets but those are not visible in JIRA wallboard. When we can get this resolved?

• Question
• jira

In July 2014 we have installed JIRA Server 6.0.8 and upgraded to JIRA Server 6.2.7. It ships with Add-Ons called HipChat Core Plugin and HipChat for JIRA. Screenshot_JIRA_Add-On_HipChat-Core-plugin...

• Question
• hipchat
• jira
• jira-administration

Hello.   We are using JIRA 6.3.8 with Service Desk 2.1.1 Public signup is enabled.   We have 2 different directories: 1) A directory where all public signups were added (-> u...

• Question
• jira
• jira-service-desk

We have upgraded JIRA Agile plugin from 6.3 to 6.7 version. After upgrade when we clicked on Manage Boards, the error in the attached file is getting rendered. Could you please give an idea whe...

• Question
• board
• jira
• jira-software

Hi. I've been trying to connect our JIRA to an LDAP directory for authentication. The Base DN of our LDAP server should be "ou=people, o=yp, c=jp" (I ‘ve got  it by using LDAP Browser). &nbsp...

• Question
• jira
• jira-administration

Hi, Can I stop certain groups/project roles, from creating a certain issue type? For example, I want to allow clients to create issues of type Bug only, and disable them from creating Tasks and oth...

• Question
• jira

error :[jira.jelly.service.JellyService] Can not run script because jelly is not turned on.

• Question
• jira

Hello, I'm managing some projects & we are using Kanban board for each projct. I see difference between each kanban and Edit screen is not displayed when the task is transitioned in a certain pr...

• Question
• cloud
• jira
• jira-cloud

Hi, For more information about the problem i am attaching the log. Quick answer most appreciated. System Error A system error has occurred. Please try submitting this problem via the Support...

• Question
• jira
• jira-administration

Hi Team, We are not able to get JIRA service desk for SEN-4424311. this is the license which we have. Can you please let us know what can be the reasons and how can we get service desk for the same...

• Question
• jira
• jira-administration

is there a way to format a misc field which gets the timestamp from a transition I am getting the transition time for when the issue was pushed into the next state This is, I want to record when th...

• Question
• date
• field
• format
• jira-misc-custom-fields

• Question
• jira
• jira-administration

I want the Reporter field NOT to be prepopulated with the current logged in user and have it be blank so that the user is forced to search for and select the reporter of the issue. How can I do that ...

• Question
• jira

Would it be possible to make a configuration change so that mentions can be used in a custom field instead of just description and comments?   I'd be willing to play around with any dark/hidde...

• Question
• jira
• jira-administration

Hello. I have created a custom event. This event uses the "Issue Created" template. It is associated with a transition in a workflow and associated with an issue type through the appropriate schemes...

• Question
• cloud
• jira
• jira-cloud

Hi There,   We are using JIRA, confluence and bitbucket (in the cloud) I would love to be notified when there is a scheduled or unscheduled maintenance. Is there an RSS feed, or a twitte...

• Question
• bitbucket-cloud
• cloud
• confluence
• jira
• maintenance
• +1 more tag...

We are in the process of merging projects from two instances of JIRA cloud.  Unfortunately the projects we care about are JIRA Agile and JIRA Service Desk projects, so we can't do a project...

• Question
• cloud
• jira
• jira-cloud

I don't see the option to assign story points? How can I add this?

• Question
• cloud
• jira
• jira-cloud

I'm hoping someone can help me with this as i have no idea how to code. I have a project that creates multiple subtasks and tickets in other projects throughout the workflow. I need to find a way to ...

• Question
• jira

I've added a user to JIRA but when I go to assign a task she is not populating in the dropdown, is their a particular type of access I need to give her?  

• Question
• cloud
• jira
• jira-cloud