Hi, For more information about the problem i am attaching the log. Quick answer most appreciated. System Error A system error has occurred. Please try submitting this problem via the Support...
Hi Team, We are not able to get JIRA service desk for SEN-4424311. this is the license which we have. Can you please let us know what can be the reasons and how can we get service desk for the same...
is there a way to format a misc field which gets the timestamp from a transition I am getting the transition time for when the issue was pushed into the next state This is, I want to record when th...
I want the Reporter field NOT to be prepopulated with the current logged in user and have it be blank so that the user is forced to search for and select the reporter of the issue. How can I do that ...
Would it be possible to make a configuration change so that mentions can be used in a custom field instead of just description and comments? I'd be willing to play around with any dark/hidde...
Hello. I have created a custom event. This event uses the "Issue Created" template. It is associated with a transition in a workflow and associated with an issue type through the appropriate schemes...
Hi There, We are using JIRA, confluence and bitbucket (in the cloud) I would love to be notified when there is a scheduled or unscheduled maintenance. Is there an RSS feed, or a twitte...
We are in the process of merging projects from two instances of JIRA cloud. Unfortunately the projects we care about are JIRA Agile and JIRA Service Desk projects, so we can't do a project...
I don't see the option to assign story points? How can I add this?
I'm hoping someone can help me with this as i have no idea how to code. I have a project that creates multiple subtasks and tickets in other projects throughout the workflow. I need to find a way to ...
I've added a user to JIRA but when I go to assign a task she is not populating in the dropdown, is their a particular type of access I need to give her?
Is it possible for the JETI plugin to process attachments from the outside email sender, and attach them to the relevant JIRA issue?
Hello, We plan our sprints in a way where we have user stories (top level) and sub-tasks (tasks) low level. We estimate stories in ideal days, but we don't estimate tasks at all (so every subtask e...
How can I remove the "[Jira]" text from the subject line of the email from JETI? I am using the $!issue.summary variable in my email templates. Currently, since the text "[Jira]" is added,...
One that isn't using scripted fields where one can select existing custom or system fields. If field a has a value display field b otherwise keep it hidden..kind of thing. That or point me ...
We have a licensed installation of the checklist plugin and have found the optional items not to function as indicated in "help". According to help, optional items should appear italicized and ...
We have about 12 users on our team. JIRA issues are first assigned to our team id. Then individual team members click the "assign to me" link to take ownership of the ticket and work the ticket until...
3 rd party tool: Zephyr for JIRA - How well does this work as we do not have our eXcel documents in csv format? Problems?
If we use CAPTURE to record our user stories (requirements) is there a way to compile all of them for a specific project into a single document that can be printed and signed off by the end user?
Global Filters check box in Activity stream gadget is not there anymore. It was there this morning. I need Fisheye and Crucible. image2015-3-24 10:49:34.png
Hi everybody, on the login-site of our Jira-installation we noticed that the Login-box isn't completly displayed in all browsers. Please have a look at the screenshot: login.jpg As you can see the...
Hi, I have the following code (in ScriptRunner): def curl = "/usr/bin/curl u<username>:<password> -i -X GET -H \"Content-Type: application/json\" http://bipgjiratest:8080/rest/api/2/sea...
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