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Zephyr LicenseKey is invalid. Please verify and re-enter correct LicenseKey!

Richard Awom
Richard Awom
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May 26, 2015

I copied a license that was generated and pasted. It is still not a valid license. 

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Luciano Fagundes
Luciano Fagundes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 27, 2015

Richard

What JIRA and Zephyr versions are you using? Please make sure that you are following the procedure listed on the KB below in order to update the add-on license. In addition, make sure there are no spaces at the beginning and end of the license code. 

How to Update Your Add-on License

Cheers

L.F

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Shaun_McEnhimer
Shaun_McEnhimer
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December 8, 2015

HI Luciano,

I have also tried to use the license that was provided by Zephyr and am having the same issue.  I have followed the procedure we've used to install plugins and license them in the past.  I then followed the instructions on the from the link you provided, with the same results.  I have already generated 3 licenses today alone thinking that it was an issue with license being generated.  Any other suggestions would be helpful.

Thanks,

Shaun

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