Jira

Our clients currently raise issues as one of four Priority Levels - Critical, High, Medium and Low. Each of these have a different Resolution Time associated with them, and our dashboard is configure...

• Question
• jira
• jira-administration
• jira-service-desk
• moderators

Hi, is it possible to show the e-mail adress from the reporter in JIRA. I do not want to create for everyone who is writing a mail to my JIRA Mail adress a Useraccount. Therefore I configured the ...

• Question
• email-this-issue
• jira
• jira-administration

When we have new users accessing the Issue Navigator for the first time, the default View Type is "Detail View" rather than "List View". We would like to change the default to "List View" which our ...

• Question
• jira
• jira-administration

Hi When someone adds a comment to JIRA the email is sent out as expected which is great, however when a user clicks on - More > Attach Files and adds a comment and an attachment the comment ...

• Question
• jira
• jira-administration

Hi, I could find this: https://jira.atlassian.com/browse/GHS-9167 Is there any workaround or resolution on this please? Last sprint, users had to stop creating sub tasks and had to work only w...

• Question
• cloud
• jira
• jira-cloud

Dear Atlassian community,   this is my first question here, please be nice .   I have created a new purchase order project where the creator of the issue shall not be able to ope...

• Question
• jira
• jira-administration
• permission

Hi, I have been trying to bring the rate, hours and total amount charged values in ictime reports, but the hours are getting displayed fine whereas the rate does not show up. Please find the screns...

• Question
• jira
• jira-administration

Hi, I want to change the addressee from the Default Contact Side Administrators Form, but it isn't possible. Is it possible to change the Default Contact Site Administrators completely? I mean to...

• Question
• jira
• jira-administration

Can a jira transition buttons show in notification email? If the button can be visible in the email users can click on it from the email directly without logging to the Jira application. Thanks Sh...

• Question
• jira

Trying to use Agile story map but issue name appear in white color n cannot be seen also its not picking up the story points

• Question
• addon-jira.agile.user.story.map
• jira

I am trying to figure out the rest api to get the JIRA issues assigned to a user X with status TO DO, and it must return the JIRA id, issue topic, issue status and ignore all other informat...

• Question
• jira

• Question
• jira

We have a Scrum board configured to make swim lanes for each story. Can we get JIRA to mark the status of each story on the board? We are trying to solve two problems. One, there is an assumption tha...

• Question
• jira

  Steps to Reproduce: 1) Open a Ticket 2) Click on 'View on Board' in the Agile Section Expected Result: A popup window shows all the Boards the ticket is listed on Actual Result: The follo...

• Question
• cloud
• jira
• jira-cloud

We have a custom workflow and I want to know how to auto-assign an issue to a user as part of moving to the next stage.  Currently a user clicks to progress the isue to a particular stage and th...

• Question
• cloud
• jira
• jira-cloud

Similar to comments, we want to be able to restrict specific attachments and screenshots as they are added to an issue based on Project Roles and/or User Groups.  For example, I might add a file...

• Question
• attachment
• cloud
• jira
• jira-administration
• security

What do we need to do with Jira configuration, when we offload the ssl to load balancer(F5)? JIRA version: 6.3.1

• Question
• jira

List view option shows only issues where the user has registered some Log Work. I would like to see ALL the issues assigned to the user, even those that doesn't have any Log Work inputed by the user...

• Question
• jira
• jira-administration
• tempo

• Question
• cloud
• jira
• jira-cloud

Does anyone know what happened to the Application Links Diagnostics Plugin? It used to be in the marketplace and now I don't see it.

• Question
• jira
• jira-administration

We have a customer that has requested to receive notifications of JIRA tickets by SMS (text message). What is the best way to do this? I have seen both a plug-in but the Answers question on it mentio...

• Question
• jira
• jira-administration

the url at the top of notification emails sometimes include a port number and sometimes not.  The base url set in the General Configuration does not include a port number. These notifications ar...

• Question
• jira
• jira-administration

2015-07-08 19:23:01,903 active-objects-init-JiraTenantImpl{id='jiradev.statpro.com'}-0 ERROR shauth     [net.java.ao.sql] Exception executing SQL update <ALTER TABLE jiradbsche...

• Question
• addon-pl.com.tt.jira.plugin.theschedulerpro
• jira

I have a prod instance of JIRA and a dev instance. Recently username completion broke. If I enter ~username in [] I get the username and it links. But if I type @username it doesn't wo...

• Question
• jira

I have hundreds of users as a member of jira-users group - is there anyway I can generate a list at once incase of going and copying all users one by one ?

• Question
• jira
• jira-administration