I want to use Service Desk to create tickets and comments for ALL incoming emails to an inbox but I don't want people on the emails to receive any notifications or "new account" emails. What a...
I don't know what I did wrong, but all of a sudden I see Sprint 1, Sprint 3, Sprint 4, etc... but where did Sprint 2 go and how do I get it back? Thanks! Flo
What is the process for upgrading from JIRA 6 to JIRA 7 in regards to the add-ons. Should I upgrade all the add-ons before switching over to JIRA 7? For example, the Agile and Service Desk add-ons h...
Hi all, Currently there is a (Zephyr?) gadget called "Top Defects Impacting Testing" and the option to choose status only shows the status choices from the Zephyr project while it is pulling u...
I have a simple mobile hybrid application built for our in house IT team. The application is built in html/javascript in a Cordova wrapper and installed on IOS/Android devices. All requests to jira a...
Good morning, I've been evaluating JIRA Software for use with out small web design and hosting company. We're a small team and many of us still have full time jobs as well as other side projects in a...
Trying to import a CSV from Rally and I would like to associate the "Owner" name field from Rally to an account name in Jira. Anyone know how to do this?
This question is in reference to Atlassian Documentation: JIRA system administration We recently upgraded to JIRA Software, but I can only make Business projects when I need to make software projects
Hello The description text box isn't showing when we create a sub-task from a story for some reason. Any ideas why that might be? Untitled.jpg Thanks - Peter
JIRA is very open and that is great, but our company is trying to determine the best practices in how to classify JIRA projects. Should we categorize JIRA projects as individual software Products, su...
I'm trying to test an addon from Soyatec – Gantt-Chart Project The installation went without any issues from Atlassian Marketplace, and the request for a trial license also went ok. It was possible...
Hi All We are creating the subTask and calling the workflow post function to get assignee filed values from parent. Its creating and I am able to see the assignee filed value too. But When I am qu...
We're getting "Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a JIRA application to be able to create issues. To gain applica...
We moved JIRA to another server which is a Linux server. What should we test after the migration (aside from the tasks mentioned in Post migration checks section of this page https://confluence.atlas...
Hi, Just to get more details with this plugin. Please be so kind to answer below topics... 1) We will upgrade to JIRA 7 Q1 next year and we need to know if until then a new version will be ...
Did somebody tried (no theory, please) to connect JIRA Service Desk (JSD) JIRA Software (JSW) running on two different host with own databases and own UserIDs? Or how can I connect the new stan...
Hi, We have been using JIRA 5.1.4 on Ubuntu 12.04.1 LTS since 2012. We have periodically stopped and restarted the system without problems and haven't needed to for a year now, but on a restar...
Hello In a Change Management workflow, we internally developed a plugin that displays a new Action in the Actions button, called Qualify. It brings the user to a screen which allow user to select CM...
I discovered, that Timetracking is not default in Scrum Issue Type Scheme used in Scrum software development projects. It is though default in Software Development Issue Type Scheme used i...
Hello. We need to integrate our JIRA and Wiki with our LDAP in Microsoft Active Directory. We have internal users and external users. All users must connect through LDAP. We need that each us...
Hello, please take a look at my screenshot: https://db.tt/QLlAU4mi why is the widget not displayed correctly? What can i do to fix it? thank you, Bastian
This question is in reference to Atlassian Documentation: Using the release page to check the progress of a version I would like to modify this view a little bit. For instance I don't need the Devel...
Hello, on Agile board when all of the sub-tasks of a story have been resolved, a button appears titled Move to Resolved on the level of the parent of these subtasks. The problem is when the parent ...
I want to mass edit project roles of several projects. Is there a way to do that? It would save me some time every time I want to do it.
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