From this morning, the search function put all the display in grey desactivated. Even no way to change move to next page. Same behaviour occurs on our 3 computers at the same time. Please, urgent su...
We have JIRA server migration with same database. We are planning to backup the database. My question is if we fail the new server when we migrate we have to up and run the existing server. in this c...
Hi. I would like to add an outcome to my tests in my current project. Right now there is just a Pass and Fail outcome, however I would like there to also be a 'Known Issue' outcome if possible? &nbs...
If we copy JIRA home directory cross over the new server, do we need to manually enter the Licence ?
Team members need to assess whether they need to continue watching an issue. This decision is often based on whether other more relevant people have taken up watching the issue. It seems at the mome...
Hi All, This is Joseph of Toogees Interactive Co., Ltd. How are you today? Actually, one of my customer(NCSOFT Corp) just received one email from your company about renewing their ...
This question is in reference to Atlassian Documentation: Configuring the customer portal We have many customers, each with their own help desk project. In the help center I don't want them to see o...
Hello, I have such problem - I need to have text field which can be only 8 characters long (it cannot be mandatory and need to be editable). I added to "create" transition a scripted validator whic...
Hi JIRA Experts, What I want to do? In our "Quote" issue we have a custom field, which is called "Account Responsible" (Userpicker). This person is responsible for a specific process step. For this...
I am currently on a trial and the service desk does not show all open requests for a client. I created several tickets for the client and show in the queues as open. When I select customers it ...
I've got a portfolio plan that is Kanban and is counting in hours. I've got a team with one user, who has a weekly working hours of 40, and the plan is set to have 8 hours a day, 5 days a week. I'v...
This question is in reference to Atlassian Documentation: Add data to users for advanced functions - JIRA applications only Is it possible to require a new user to provide more information on signin...
This question is in reference to Atlassian Documentation: Restricted functions in JIRA Cloud applications Can you please update this article as REST API *is* supported
Hi, is it possible to export the "Comment " column to Excel ? Regards, Tiffany
In the command prompt after going to the bin in JIRA home directory when I try to access config.bat,the error message shows "wrong JVM version, need atleast 1.8 to run". but I have already inst...
This question is in reference to Atlassian Documentation: Editing or Reordering a Sprint You used to be able to hover over and rename a sprint from the active sprints board, but I don't see such an ...
My JIRA cloud instance is currently "https://xxxx.atlassian.net". I would like to switch to JIRA server (hosted on a dedicated server), but my users have several email notifications in their inb...
When I have created a portfolio with a plan on what should be worked on - how can I then convert that into a project with tasks that I can then complete together with my team? I understand I...
Initial situation: We want that more than two different teams use JIRA Software. Each teams are managed by different project / team managers who need to be able to create and manage the project...
I am trying to get a simple answer to this question - so I can explain to an end user of JIRA: In defining components, what is the difference between a project default and component lead?
Are there any JIRA Server version restrictions or backward compatibility issues with using this plug-in?
Getting the following error when going to the JIRA url : com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: Error creating GenericValue (SQL E...
In following the setup instructions in Developing a REST Service Plugin, I'm unable to execute the Step 7.5 (Click on REST API Browser. This link appears in the Developer Toolbox section of the left ...
Is there a way to add notification scheme directly to a user group so when a user in that requester group creates or updates tickets in any project the other group members are notified?
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