Hello, We are trying to figure out a way to publish a list of stories to users. The problem is, that they should either not have access to the story itself at all, OR they need a very 'locked down' ...
Hi, We have JIRA connected to Crowd and Crowd is connected with LDAP. Recently we have added svc_xxx account from LDAP-Crowd to Jira. We can see svc_xxx account in JIRA users. However we a...
We have a group of administrators for JIRA, and we are trying to find out who keeps adding the "Sprint" field to certain screens.This causes an issue because the users are able to enter a sprint valu...
401 - Unauthorized : Token expired is displayed when we try to click on plan test cycle in Zephyr/Jira
I've seen several threads about the need to have a status in the Resolution Field in order for a closed ticket to be considered truly closed. I've also seen a number of members suggest we simply rem...
Our current service desk was created prior to the new service desk release and from what I can tell is the Basic service desk. I'd like to change it to the IT service desk. Is that possible?
Hi, I have a self-hosted JIRA 10 users license. I'm interested if I want to get self-hosted Confluence license, would it then be possible to upgrade to JIRA 7 Software ? I saw on the feature compa...
...ormComponent = getFieldByID(FieldChanged) FormField psitre = getFieldById("customfiled_18292") psitre.setRequired(true)
I've read the information on https://confluence.atlassian.com/jira/importing-data-from-redmine-313459706.html regarding migration of Redmine data to Jira. It states that you should use this this p...
I have found that I am getting all kinds of random errors in JIRA. data exception errors users who randomly get 500 errors when trying to log into JIRA Module errors on every ticket in a single p...
I was trying with this request object { "update":{ "customfield_10512":[ &n...
Reaching out today as we’d had some questions in regards to the newly implemented “Share with customer” and “Comment internally” feature for comments in a Service Desk Project. Based on my ...
We want to upgrade to JIRA Software but are unable to move to IE 11 until the end of November. Where can I find a compatibility list for JIRA Software?
I've created a new custom multi-line text field called "Acceptance Test", but I can't see it on any tasks. My goal is simply to get this field to show up as a text field anytime I'm looking at ...
I am using JIRA 6.2.7. The "User Directories" section is missing under the User Management Administration menu. Any idea's how to get it back.
Hi, is it possible to transition automatically to a specific status according to the completion of a custom field? Thanks Melissa
Hi, I know we can add data via the properties in the user profile but is there a way to get these data in the reporting? Indeed, to avoid customer to add data like region or department every time t...
Reporter states that at times, she is not being notified via email to follow up on a Jira case. Sometimes she receives an email notification, sometimes not. For example, she received a notificat...
Hi, Can JIRA cloud be integrated with our corporate LDAP ? I see an article with steps, but not sure if its for the cloud version or self-hosted version.
I'm planning several epics for one specific team. I've assigned 4 people for that epic to make sure we deliver on a specific release (date). The planning algorithm only assigns 2 of the 4 candidates....
Hi, is there a way to lock the version field in the edit view? We are currently managing our versions through the project administration, but all of our developers still have the permission to enter...
We use JIRA issues to request any change to a user's account (new users, dept. transfers, etc.) . One of the fields required is a user picker field for the user's manager. Sometimes the manager himse...
While importing something went wrong and now my site admin section for users billing and what not is locked. I cant unlock it. So USER MANAGEMENT & BILLING are locked. I was doing an imp...
We use JIRA issues to request any change to a user's account (new users, dept. transfers, etc.) . One of the fields required is a user picker field for the user's manager. Sometimes the manager himse...
| Subject | Author | Posted |
|---|---|---|
| 5m ago | ||
| 35m ago | ||
| an hour ago | ||
| an hour ago | ||
| 3 hours ago |