This question is in reference to Atlassian Documentation: Establishing Staging Server Environments for JIRA As I can not get a real DB in the staging environment I am using a 'Embebed Local DB'. I ...
How to delete a Kanban board which is not related to a project ? Or somehow assign this individual Kanban board to a Kanban project. Any of the solutions might work. Need help ASAP. Thanks &nb...
...e try to reply internally only or the customer wants to just reply to us and not other people CC'd, everyone gets a copy." Is this true? Is there no way to disable reply-to-everyone?
As a user exists our company I would like to create a ticket to retire the user and create all necessary subtasks to retire them from each system. Is there a way to do this in JIRA besides cloni...
This question is in reference to Atlassian Documentation: Viewing an Issue's Change History We're looking to archive and delete aged JIRAs. Is there a way to capture change history as an export like...
Is there a setting so the end user can log into the portal to start a ticket and save it without submitting it into the service desk?
Hi everyone, I would like to know if is possible to allow issue edition only for some issue state? The goal is to allow modifications to issue only when it's in specific state. Currently I ...
Hello, I had a JIRA demo version(6.2) which I upgraded to the latest one (7.0). I got this : Unexpected exception during JIRA startup. This JIRA instance will not be able to recover. Please check ...
Hi, We need to do the following things-- Create ticket by sending mail as external user. After sending the mail the user should notified about the ticket With his mail id an internal account will...
Hi, is it possible to add a JIRA dashboard to my Websites Frontend? I want to show Tasks Developers are working on. Best, Finn
Hi, I have an open issue that has the sprint field filled in. The sprint it is filled in with is closed. I can't seem to empty that field. Is that possible?
Hi, I've just registered for a free trial to JIRA and I have some doubts if this is good for me since I've always worked with manual time estimation (in hours or days) for each task that I assu...
This question is in reference to Atlassian Documentation: Setting up service desk users I'm thinking of using Service Desk at a small college and I can't seem to find a way to bulk-create Customers ...
I'm trying to find a way to extract data on tickets that were in Open status in 9AM every day. I was able to use project = TS and status was Open DURING ("2016-03-03 9:00","2016-03-0...
When I have a story with subtasks, I need to move the story trough WIP or only your subtasks? How JIRA works and how this affect the metrics? Today I move just the subtasks and leave the Story ...
I have been using Behaviours to make fields required on certain projects without altering the Field Configurations (which are used across many projects). It works great (create behaviour, map to part...
Hello, can I as JIRA administrator modify transition screen so users can attach file during transition? Is it possible to make this operation (attaching a file) compulsory per project or projec...
Hi I'll like to forward some email with attached files to my boss and creat at the same time a ticket issue Is it possible ? Steven LARDEUX
This question is in reference to Atlassian Documentation: JIRA Service Desk 3.1.x Release Notes I am a little confused by the messaging in the release notes, can someone please clarify: JIR...
I'm trying to add time estimates to sub tasks of stories that will then add up to the estimate for the story. I have time tracking on the sub tasks, so I can log time and it will adjust the remaining...
This question is in reference to Atlassian Documentation: Using the Active sprints or Kanban board Is there a way to have issues open in their own page by default, rather than in the not-very-useful...
Hi, I'm using JIRA 7.0.10, Why am I not able to change the assignee field directly from the View Issue screen of an issue, but when I can change the assignee when I open the same issue using ...
Hello Guys, if i select any one of the component/s, it should display some values from Select List (single choice) drop down list Example component/s a b c Values (Custon field -- Select L...
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