Jira

JIRA Service Desk Reports (Created vs Resolved) is not listing any resolved/completed issues. Can you tell me what drives this report so I can correct it to identify the completed issues? Thx!

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• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

• Question
• jira
• jira-administration
• jira-core

Hi there, I realize that I am trying to use JIRA (cloud version for now) in a way, that it was not originally meant to be used, but I'll ask anyway: I currently use Kanban to visualize our customer...

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• cloud
• jira
• jira-software
• jira-software-cloud

Hi, In the Webhooks page you have a thorough example of an issue related webhook - where can I find the JSON structure of all the other webhooks and when they are triggered, e.g. is sprint_updated i...

• Question
• jira
• jira-cloud
• webhook

I need to get a simple url from a project so I can link to it in my app. I'm using the JIRA API 7.0.10 and the expand field just don't want to work. I do ?expand=url and there is no url property...

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• cloud
• jira
• jira-cloud
• jira-core

I have one project ticket that is created but want it also to exist in another area to be managed. I hope this makes sense. Any help is appreciated.   Thanks, David

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• jira
• jira-software

• Question
• jira

Oh, I know that answer!  Because someone doesn't know how to parse dates properly in JavaScript!  That is so extremely annoying that the software used to manage software product has issues ...

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• cloud
• jira
• jira-cloud
• jira-core

How do you disable email notifications for a single user in Jira?

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• cloud
• jira
• jira-software
• jira-software-cloud

We are a growing company and like the flexibility of the Atlassian Cloud but want to know what would happen when you get to the 2000 user limit for a Cloud license. We use JIRA Software and Confluenc...

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• cloud
• jira
• jira-software
• jira-software-cloud

Subjects need specification, to embed a web within a web. The problem arises when using an <iframe> as HTML component, I do not know any other way to embed a web. There is a component to be Ji...

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• jira
• jira-administration
• jira-software

is possible lock the slates to users based on their roles or groups. Thank you

• Question
• jira
• jira-administration
• jira-software

We would like all NEW email and all requests eventually to go to only to one queue, named triage. From there a "dispatcher" will then dump the request into the appropriate queue, say "systems" or "Ne...

• Question
• jira
• jira-service-desk

Hi  We use a JIRA Agile Kanban board for our project and we have a column name "Queue (Waiting for Customer)". This column has a relatively high WiP limit since a lot of support tickets that ...

• Question
• jira
• jira-software
• kanban

We are interested in having the status of newly created tickets default to particular status', based on the permissions of the user who entered it, for the same project. For example, if someone...

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• cloud
• jira
• jira-software
• jira-software-cloud

• Question
• jira
• jira-service-desk

I would like to manage functional requirements by functional area and have traceability from high level functional requirements through to associated stories, development and then implementation. At ...

• Question
• jira
• jira-software

This question is in reference to Atlassian Developer Documentation: JIRA developer documentation How to configure JIRA, not to truncate attachment's file extension.

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• developer-documentation
• jira
• jira-administration
• jira-core

Hello, this is driving me crazy. I created a post script function on the create transition, so that issues of one kind (you'll see in the screeshot) would be closed automatically after create (this ...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-administration
• jira-core

Hello,  I am asked to add a column for issue type " Bug " on the Kanban board. When I go and add a column named "Bug" and select the status in progress, none of the bug issue types with the sta...

• Question
• jira
• jira-core

We would like to have deployment dates that are entered into custom fields on issue creation appear, with the issue summaries, in Google Calendar. Is this possible? For example, does the 'Work Calend...

• Question
• addon-com.jiraworkcalendar.work-calendar
• jira
• jira-core

• Question
• jira
• jira-software

Is it possible in JIRA Agile to create a new sprint above all other sprints in the Plan view instead of below?

• Question
• jira-software

When a create the ticket via Jira, the customer is not notificated by E-Mail. How can I change this? I want that the customer receives information about all updates concerning his ticket.

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• jira
• jira-service-desk

I would like to be able to automatically generate a PDF based on a template, with information from issues matching several JQLs as well as some charts and contents from some gadgets. An ideal soluti...

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• confluence
• confluence-cloud
• gadget
• jira
• jira-cloud
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