We have 2 issue product types and we want watchers to tell at a glance which product the defect is for. Email notifications don't print our Product Type field in the message. Instead of a...
We are looking for a project management tool that provides for accompanying our issues with planned and actual budget. And we want to get reports on how good we performed in regard to time and budget...
We want to setup a post-function that resolves an issue when linked issues are resolved (if there are linked issues to the issue). So as an example, if "is blocking" issues are resolved, it will auto...
This question is in reference to Atlassian Documentation: Permissions overview I created a workflow that provides the ability to reject stories that are then closed. I also had my service grou...
I am using a basic Scrum board with JIRA Software 7.0.10 and see all my stories and sub-task, however, when I apply a filter my sub-task aren't displayed. Board Filter query: project...
We received this error when trying to restore a JIRA backup from an XML backup file: ataimport.DefaultDataImportService] Importing data is 75% complete... 2016-03-02 19:53:19,166 JiraImport...
I have a story with multiple sub tasks. Each sub task has a time estimate and when I view the story I can select "Include sub-tasks" to see the total time for the entire story but when I am in my bac...
Hello, I have a requirement where I should have a issuetype and a subtask Custom Issuetype must have screen-1 Custom Subtask must have screen-2 The issuetype and Subtask must be associated to the...
This question is in reference to Atlassian Documentation: Manage users and groups Errors says Could not invite some customers... User not found. This user was an agent, but have deactivate...
Hello there! I am a product manager who is trying to switch my team from Rally to JIRA and I'm having some issues with the initial configuration of our space. My enterprise only allows my team...
hi i have serveral service desks per customer; I now notice that my customers can click on the link 'help center' on top, that takes them to an overview an see the other portals. They cannot create...
Is there a way to change base url for exiting ondemand JIRA instance? I found its displayed on the Admin \ System \ Settings, but I there is no way to edit it
How to include a major project with 5 sub parts and each having 5 more individual steps ? Can sprints like method be used for Kanban board ? Reply ASAP
On JIRA Service Desk Cloud, how do I group customers by the Accounts I've set up for them? I.e. Customers 1 2 and 3 are from Company A Customers 4, 5 ,6 are from...
...his? If that's true, then my feedback to Atlassian is that it would be really nice to have a single Release Notes view of all the changes/fixes in a JIRA Software release, including those you get f...
I want to remove "Comment" field of some screen, but my searches haven't find any accurate answer. I don't want to remove or hide this field for all screen I don't want to make it out for all proj...
I have Accounts set up for Tempo and I want to assign Customers to the individual accounts so my Service Desk manager can group the individual customers together. i.e. user1@examplecustomer.com - A...
Is there a way for the user to get to the see Create Issue screen in JIRA by default? I got the Single Sign On to work and now got another request that instead of clicking on the Create button, it sh...
I need to see the Fixed Version set for the issues included in an Epic. Is there a way to make that customization in a hosted system? (Sorry, I don't know whether I have "JIRA Core" or "JIRA...
Is it possible to move users between JIRA user directories? We have an instance where we used LDAP to authenticate users using a directory for quite some time and have about 1500 users in it and a co...
So we are using (or attempting to use) Smart Commits in Subversion with JIRA/Fisheye. Successful smart commits generally follow the same syntax of the corresponding JIRA action such as #comment...
Is it possible to create links with the csv importer, which creates new JIRA issues?
Is there a way to create a custom global permission which role is only to add JIRA Users? TIA
Is there any way to create a custom global permission which role is only to add users? TIA!
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