Jira

We are using JIRA On Demand and would like to create a filter that identifies the user who marked an issue as RESOLVED along with the date of resolution. In other words:  For issues CLOSED last...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

This question is in reference to Atlassian Documentation: Working on service desk projects Is there a way to allow customers to resolve or close out service desk tickets in their customer service po...

• Question
• documentation
• jira
• jira-service-desk

Will the SSL for JIRA plugin be updated for JIRA 7 https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugin.jirasslplugin/server/overview

• Question
• atlassian-marketplace
• jira
• jira-core
• ssl

When an issue is submitted, the priority comes in as Unset. We were wondering if there was anyway to change this entry upon transitioning the issue to the next status to a 3 if the status is still Un...

• Question
• jira
• jira-core

We want to do a proof of concept for the use of JIRA Service Desk. It might take more than 30 days to do the work. Is the JIRA Service Desk trial licence renewable ? We have JIRA Core 6.4.12 with Ag...

• Question
• jira
• jira-service-desk

I have a screen that has 10 questions, each is labelled with name of question and the Description for that field asks the question. I want to be able to view the question on the View screen for that ...

• Question
• jira
• jira-administration
• jira-core

I'm upgrading a JIRA 6.3.10 instance to JIRA 6.4.10 in order to have the exact same version of JIRA so that I can import a project into it that comes from a JIRA 6.4.10 instance.  I've upgraded ...

• Question
• jira
• jira-administration
• jira-software

I have a post-function set up in my workflow to generate an email under a certain set of conditions. The subject of the email includes '$issue.priority.name'. When I click Preview, the subject a...

• Question
• jira
• jira-administration
• jira-software

On our DEV system I've upgrade from JIRA 6.1 to 7.0.7, but add-ons tells me the market place is not available. I need market place to install missing plugin. What gives ? Is 7.0.7 stable or shou...

• Question
• jira
• jira-administration
• jira-software

Hi, I'm using JIRA Cloud service desk. I would like to add a single user to watcher list when an issue is created. I tried using  post function on workflow transition but Wather field is not a...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

All, I am using JIRA version 5.0.2 and only have one Project allocated for use in my department.  Therefore, we use the Components as each specific piece of software we develop.  I am wond...

• Question
• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Logging work on issues If I am reporting on an issue for another user, how do I log time for the assignee as the reporter?

• Question
• cloud
• documentation
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

I am trying to do a search to find out how many issues we had with a certain feature over a time period. However I am receiving a lot of false positives, so would like to try and exclude some words i...

• Question
• jira
• jira-administration
• jira-core

Example: When my team is creating an issue, the players can create issues of many types (bug, change request, requirement, improvement, monitoring or training). The customer can report bugs or impr...

• Question
• jira
• jira-administration
• jira-core

HI everyone.  I'm seeing multiple postings on this topic, but nothing about Jira7 and the basic question of "Why a very minor revision number change is preventing me from migrating off Cloud hos...

• Question
• jira
• jira-administration
• jira-software
• migration
• version

I am wondering if there's any way to track which and when users perform bulk exports.  I've looked through atlassian-jira.log and atlassian-jira-security.log but I don't see any indication of w...

• Question
• export
• jira
• log

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I am trying to perform a search where I can check an specific comment made by an specific user.  Bassically, I want the results to show me ONLY the issues that were commented by "user" wit...

• Question
• jira
• jira-administration
• jira-software

Hi I've got a problem where sometimes Active Directory users are presented with a CAPTCHA at login, but the CAPTCHA data isn't being accepted. The only way the user is able to log in, is when I res...

• Question
• jira
• jira-core

I understand that a board drives the UI for an agile project. Is there a way to add a backlog page/view (like in Scrum templates) without having to switch to a separate board? WHY: I created a proje...

• Question
• jira
• jira-software
• kanban
• scrum

I want the ability to have JIRA create another ticket in another project if a specific custom filed is selected. For example if the issue you are creating is stating that it is an outage then in the ...

• Question
• jira
• jira-administration
• jira-core

Are the issue type avatar icons used by jira.atlassian.com available? They look much nicer than the ones that ship with JIRA 6.x. 

• Question
• jira
• jira-administration
• jira-core

I just updated my JIRA Software to version 7.0.5 however looking in to: Administration --> System --> Applications  --> Versions and Licenses, the menu there tells me that my JIRA Core ...

• Question
• jira
• jira-administration
• jira-core

Hi everyone,   I'm using JIRA module for python for using API, everything works well but after receiving info about issue I have maxResult = 20 for worklog field.   How can I fix i...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• python

With the basic Kanban template in JIRA, once there are some tasks in the Done column, they can be released and a Version applied to them. This would generally imply production release. However, I'd l...

• Question
• jira
• jira-cloud
• jira-core
• kanban
• release