Is it possible to download the admin guides for Service Desk and JIRA Software instead of using Confluence? I have some IT Team members who function better with a written "manual" instead of th...
Hello, I am writing a JQL and I would like to find the most recent couple of sprints; however, I did not write down all their numbers and their sprintid's aren't all sequential.
Hello there, I'm trying to set up a JIRA project where a specific field (custom comment field) is required when closing a ticket prematurely (ie - not going through the full deployment process). Her...
Our company runs a Jira via the cloud service. Our partner runs Service Desk on their servers. Is there a way to send an issue from one to the other? There are often tasks our internal team will will...
Hi everyone, we're looking for a way to have a user notified whenever a particular user (or user from a particular group) opens up a ticket in any project. So basically the second one of those users ...
I have 2 boards that view a single project. On the first board, I want the initial status of stories to be the first step of the process. For the 2nd board, I want the initial status of stories creat...
I've read instructions for installing older versions of JIRA using a Tomcat container with Jelastic, but it involves creating a WAR file manually and uploading it. Any suggestions?
I am trying to get my project started with JIRA. A customization we would like to make is to have different category names on the Iteration and Task menus of a newly created issue. Currently there ar...
Hi all, We have JIRA cloud solution. Not sure what version it is. Yesterday, I created a customized project with all the settings, fields, screens, permissions, Kanban board, etc., and saved the pr...
This question is in reference to Atlassian Documentation: __JQL Functions supported by Date Fields Ask your question here...
I'm using smartsvn as my SCM frontend for svn and it allows me to fetch subject lines of in progress items to be added to the commit message and even mark the issue as resolved. This feature has bee...
Hi Everyone, there is a v6.2.6 JIRA and we cannot remove several users from jira-users group. The users are inactive by the way. Why is that? Cheers, Rumi
I attempting to create my own workflow, and I am having issues with Stories being marked as done when all the subtasks are complete. Can anyone point me in the right direction to correct this?
Hi, Can someone help me here, I would like to display and hide custom fields in few stages of my workflow?
Hello, I have a cloned project. Most of the project is shared to other projects (i.e. workflow, issue types). Is there a way that I can unlink certain areas or change it without effecting the other...
Hello Confluence / JIRA administrators out there! I work as a university professor and I use Confluence / JIRA / Bitbucket / Bamboo for my courses that our students can learn about modern tools. I h...
Hello, is it possible to change a status only after two parallel transitions? For example: An article can only get published on the website after a.) the head of marketing and b.) the head of dist...
This question is in reference to Atlassian Documentation: Adding and configuring teams If I add multiple team members to a team the weekly hours do not increase e.g. 3 people working 40 hours a week...
This question is in reference to Atlassian Documentation: Working with workflows Ask your question here...
Hi I'm trying to set up a general project board with issues as a template so that it can be copied for other future projects. I have set up a project with the issues, however I'm not sure how to co...
Hello, I would like to know HW requirement for jira,bitbucket and sql server. We are planing to buy jira for 25 users. We are expecting about 1000 issues. I want to kn...
Is it possible to set one or more emergency messages on the portal. For example: Our Mail system is down! We expected to be up again on 10.00
We have multiple screens and the customfield is only assigned to some screens. If we enabled the "Autocomplete view" flag it failed to create new issues on screens that does not have this customfield...
Hi! I need to create a issue which will be open at exect date in future. In exemple: i creat issue now (22.01.2016) but i won't to open this issue at 01.04.2016. It's lik...
Hi everybody, I have an error when trying to add new post-fucntion for transition. I want to automatically update Resolution field for Force closed and Closed after testing statuses Can som...
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