Jira

• Question
• cloud
• jira
• jira-cloud
• jira-core

our customer approves up to 1 hour of work per submitted service desk ticket. after that we have to estimate additional time required. We would like to see if we can incorporate that into a workflow.

• Question
• addon-com.herzum.jira.plugin.approval.herzum-approval-plugin
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Just wondering, is there a way that we can hide the Resolved (Done) Column in Kanban board. Currently at my work place, we have thousands of solved issues under this column and it seems put down the ...

• Question
• jira
• jira-core

I would like to force a reporter to select type of priority based on the component he have selected when he create the issue. The condition should be: If the selected Component/s is 'CS Internal', ...

• Question
• addon-com.fca.jira.plugins.workflowtoolbox.workflow-toolbox
• com.fca.jira.plugins.workflowtoolbox.workflow-toolbox
• validator
• workflow

All, I'm created a workflow and cannot proceed forward. I would like to the following  : Task in status:'Intake' move in status:'Approve' then in the same time 3 sub-task should be created w...

• Question
• jira
• jira-administration
• jira-core

Hello customFieldhclass is a single line text field and I get error = is not valid and for date I get the error " // get this error Date value '18/Jan/16' for field 'created' is invalid. Valid for...

• Question
• jira
• jira-core

I can't enable JIRA mobile connect. Under Settings with Project Administrator, I click on enable JIRA mobile connect, and get this: Project with ID: 11100 not found    

• Question
• cloud
• jira
• jira-cloud
• jira-core

I need to change the base URL of my JIRA and Confluence Cloud instances. Can you please provide the steps to do so?

• Question
• cloud
• jira
• jira-cloud
• jira-core

Is it possible to download the admin guides for Service Desk and JIRA Software instead of using Confluence? I have some IT Team members who function better with a written "manual" instead of th...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hello, I am writing a JQL and I would like to find the most recent couple of sprints; however, I did not write down all their numbers and their sprintid's aren't all sequential.

• Question
• cloud
• jira
• jira-cloud
• jira-core
• jira-software
• +2 more tags...

Hello there, I'm trying to set up a JIRA project where a specific field (custom comment field) is required when closing a ticket prematurely (ie - not going through the full deployment process). Her...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Our company runs a Jira via the cloud service. Our partner runs Service Desk on their servers. Is there a way to send an issue from one to the other? There are often tasks our internal team will will...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi everyone, we're looking for a way to have a user notified whenever a particular user (or user from a particular group) opens up a ticket in any project. So basically the second one of those users ...

• Question
• jira
• jira-administration
• jira-core
• notification

I have 2 boards that view a single project. On the first board, I want the initial status of stories to be the first step of the process. For the 2nd board, I want the initial status of stories creat...

• Question
• cloud
• jira
• jira-cloud
• jira-core
• workflow

I've read instructions for installing older versions of JIRA using a Tomcat container with Jelastic, but it involves creating a WAR file manually and uploading it. Any suggestions?

• Question
• jira
• jira-software

I am trying to get my project started with JIRA. A customization we would like to make is to have different category names on the Iteration and Task menus of a newly created issue. Currently there ar...

• Question
• jira
• jira-administration
• jira-core

Hi all, We have JIRA cloud solution. Not sure what version it is. Yesterday, I created a customized project with all the settings, fields, screens, permissions, Kanban board, etc., and saved the pr...

• Question
• cloud
• jira
• jira-cloud
• jira-core

This question is in reference to Atlassian Documentation: __JQL Functions supported by Date Fields Ask your question here...

• Question
• documentation
• jira
• jql

I'm using smartsvn as my SCM frontend for svn and it allows me to fetch subject lines of in progress items to be added to the commit message and even mark the issue as resolved. This feature has bee...

• Question
• jira
• jira-administration
• jira-core
• jira-software

Hi Everyone, there is a v6.2.6 JIRA and we cannot remove several users from jira-users group. The users are inactive by the way. Why is that? Cheers, Rumi

• Question
• jira
• jira-administration
• jira-core

I attempting to create my own workflow, and I am having issues with Stories being marked as done when all the subtasks are complete.  Can anyone point me in the right direction to correct this?

• Question
• jira

Hi, Can someone help me here, I would like to display and hide custom fields in few stages of my workflow? 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, I have a cloned project. Most of the project is shared to other projects (i.e. workflow, issue types). Is there a way that I can unlink certain areas or change it without effecting the other...

• Question
• cloud
• jira
• jira-cloud
• jira-core
• jira-software
• +2 more tags...

Hello Confluence / JIRA administrators out there! I work as a university professor and I use Confluence / JIRA / Bitbucket / Bamboo for my courses that our students can learn about modern tools. I h...

• Question
• confluence-administration
• jira
• jira-administration
• jira-core
• vmware

Hello, is it possible to change a status only after two parallel transitions? For example: An article can only get published on the website after a.) the head of marketing and b.) the head of dist...

• Question
• jira
• jira-administration
• jira-core