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Jira
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This question is in reference to Atlassian Documentation: Configuring JIRA Service Desk approvals While trying to setup an approval workflow in JIRA Service Desk, I noticed there was no option to ad...
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I have started at a new company that use Jira. I manage work from a big marketing department and my process is as follows: The Marketing team to submit un-triaged requests (lots of them!) v...
- Question
- jira
- jira-core
- visibility
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I have a JIRA user who is asking for access to our JIRA issue collection logs. I'm not sure where that information is logged to (catalina.out)? Should I turn on logging to this module in order to g...
- Question
- jira
- jira-administration
- jira-core
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I see that JIRA's AD settings allow me to set a User Unique ID Attribute with the caption The attribute field to use for tracking user identity across user renames. Makes sense because Jane Smith...
- Question
- jira
- jira-administration
- jira-core
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Hi Support, We have recently started receiving error comments on tickets that read, "An error occurred while adding attachments to this issue from the source email. Please check the attachments and ...
- Question
- jira
- jira-core
- jira-software
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Hello all, I am a newbie trying to setup Bitbucket and JIRA for our dev and project management folks. All the developers have a bit bucket account and are under our team in bitbucket. I ha...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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How Could I make a report that show me the workload for ALL users, such as the "User Workload Report" wich only shows me only one user?
- Question
- jira
- jira-administration
- jira-software
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This question is in reference to Atlassian Documentation: Add, edit and remove users Hi, We need to delete our administrator user. We need to asign that role to other user, could you copy the...
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I have a public Support Desk and a Private Support Desk How do I create a separate Client list for the Private Support Desk? ( and limit access to its connected Confluence knowledge base )
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This question is in reference to Atlassian Documentation: Advanced searching Ask your question here...
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How can I exclude time the issue spent in some status ("Waiting for weedback") from resolution time report? In Jira, not JIRA Service Desk.
- Question
- jira
- jira-administration
- jira-software
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Hello, When I use issue navigator, I am getting the attached problem after a few seconds I receive the search results. My JIRA screen freezes and I have to open a new JIRA session to continue....
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Hi, I have setup a project and an associated administrator. Though when they login, they can't perform a creation of a project link from JIRA to Confluence from the Project Administration page...
- Question
- jira
- jira-administration
- jira-core
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How is it possible to make sure the reporter of an issue receives a notification when it is closed, via an automatic process, such as a Bitbucket merge? By default, JIRA seems to think that the auto...
949 views 3 1 Deleted user April 19, 2016- Question
- cloud
- jira
- jira-cloud
- jira-core
- notification
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This question is in reference to Atlassian Documentation: How to make JIRA applications fields required in a workflow transition I created a Workflow like the standard JIRA Workflow. When...
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I want to create a query that will search for User1 and User2. But I want the result set to show them as User3
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- Question
- jira
- jira-administration
- jira-core
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is there a way to set up issueFunction in dateCompare("", "duedate > resolved") in eazybi so that we could query multiple dates?
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I know how to create a JQL filter already with the following line "CM Complete Date" >= 2016-02-01 AND "CM Complete Date" <= 2016-02-29 What I would like to do is have the date always use the...
- Question
- jira
- jira-software
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Hi, When trying to use @ to mention users in a comments, this does not always populate correctly. For some characters like @c or @car this does not initiate a search request like belo...
- Question
- jira
- jira-software
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I like that JIRA sends email notifications when an issue is edited- most of the time. When I change "there" to "their" in a comment and everyone on the team get an unnecessary email and a remind...
- Question
- jira
- jira-administration
- jira-core
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Hi, I'm setting up a service desk for multiple external customers, they each need their own portal. Do I need to create a separate project for each customer or does one portal do for everyone? ...
409 views 3 0 Deleted user April 19, 2016 -
We would like to avoid this mail verification process in case we already know them. The reasoning behind is we use 'Usersnap' integration and our users never interact directly with JIRA. But in ord...
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While accessing all Epics the following message appears on the screen: Error rendering 'com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel'. Please contact your JIRA administrators. The f...
- Question
- jira
- jira-administration
- jira-software
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I do not understand where the persmission are gone. We have many projects and all seems to be set the same way I have run the test permissions help function and it show we have the permissions, but ...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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