As a JIRA admin, I am not able to see the 'Configure new SMTP mail server' button under System > Outgoing Mail.Screen Shot 2016-02-24 at 12.30.58 PM.png
Hi All I am developing JIRA plugin version 6.4.7 In atlassian-plugin.xml i have defined a field as multiselect. I am reading like this: final String[] stats = (String[])map.get("Stats"); If I ju...
Where is the cloud instance hosted?
I have 5 fields. 3 radio button fields and 2 text fields. Initially, only one field should be displayed when Create button is pressed. With the behaviours plugin and the initializer, I was able to hi...
Is there a way to approve customer accounts, or to block certain customers off from specific parts of the help portal? I have 3 types of customers... Clients, Realtors, and Employees. I d...
This question is in reference to Atlassian Documentation: High Availability Guide for JIRA Ask your question here...
I have a SR custom listener that is fired when an issue in a particular project is created. The script changes some fields then tried to transition the issue from the Open status to the Assigne...
We would like to give our customers the ability to edit and/or copy their previous requests in JIRA Service Desk. Is there a way to accomplish this?
Added a new user to group, however she is not receiving the notifications, what should be done
I installed JIRA data generator using Manage Add_on on JIRA 7 and getting unable to load message. Please help.
There is a group associated with the Global Manage Filter Subscription setting that we are no longer using. want to change the group but only see an option to Delete the existing group. D...
I currently have Zephyr set up, but how do I incorporate Zephyr into my current JIRA workflow? We use Kanban and the Scrumboard; right now, I have to advance a ticket through Kanban workflow, which i...
This question is in reference to Atlassian Documentation: Configuring hierarchy levels I'm excited about allowing an arbitrary number of levels for JIRA portfolio, but I'd like to see the relationsh...
Hi I am using groovy script as a post function on issue creation to set a few user picker fields. It works fine and I see the fields updated after issue creation is done. However if I try to use the...
By evil coincidence, our JIRA ticket numbers and github Pull Request numbers are almost in sync. This causes a confusion. The latest ticket number in the project is 1797. I'd like to add 10...
In JIRA Cloud I added Time Tracking to a screen/screen schema. I do see fields for remaining estimate now but I still miss the field for Original Estimate. Any Ideas?
Hello, I have two questions about the resolution status. 1- I would like to add a new field for the resolution state called " rca". 2- How can I make the time spent field required/mand...
Hi All I identified a bug with Structure plugin (Structure plugin version 2.7.0, jira: 6.1) and want to know if there is a workaround. I have acustom field say "root cause" restricted to proj...
We are currently using Cloudforge SVN as our SCM and Trac as the issue tracking system, we are looking ti add capabilities we dont have with that system, but want to migrate as little as possible. &n...
When will JIRA 7.1 be compatible with SQL server 2014?
Hi, I have two projects and two separate boards for each project. But when i complete a sprint in one project then the running sprint in other project is also completing. Not sure what to do t...
Hello, I have an 100 user license for JIRA, I want to buy P4V Suite license for 25 users only, is it possible to do that? Only maximum 25 person will use this integration, please inform.. Th...
We want to create a record in the external (not JIRA) database based off of a field in a JIRA issue. It is a simple SQL statement that would take user information and add it to the external data...
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