Jira

I am trying to change the owner of the board. The original owner is no longer here and when a ticket is created it gets assigned to said person. I can add myself to administrators, but that doesn't s...

• Question
• owner
• board
• filter
• jira
• jira-core

I have JIRA Service Desk running off my computer and I am in an office network. I would like my coworkers to be able to access the JIRA Service Desk to evaluate it. How do I go about setting it up? T...

• Question
• jira
• jira-service-desk

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

We're having an issue where the read time out is occurring before users can sign into JIRA. Is there a recommendation as to what the read time out for LDAP should be within the User Directories ...

• Question
• jira
• jira-administration
• jira-core

Hi, we are running on JIRA Software 7.1.2 and have licenses for Tempo Timesheets and Planner. The licenses for the Timesheets and the Planner are valid until October and we will not prolong the...

• Question
• jira
• jira-software
• tempo-timesheets

This question is in reference to Atlassian Documentation: Bulk Remove User Access From JIRA During Maintenance Or For Test Instances The approach described here doesn't match what's available in the...

• Question
• access
• jira
• jira-software
• jira-software-cloud

We have two problems to resolve using Jira and Confluence. We want a cross-team view with a hierarchy that streches above Epics to Deliverables and Initiatives for instance. Also we would need a time...

• Question
• jira
• jira-software

This question is in reference to Atlassian Documentation: Importing issues from JIRA server applications We used JIRA server until the recent servers migration in our company. We have SQL backup fil...

• Question
• import
• jira

The maintenance period for our "JIRA Agile" expired in March, 2016. We renewed our "JIRA Software (Server) Commercial License" in March (there was no "JIRA Agile" in the quote, despite its expiring ...

• Question
• jira
• jira-administration
• jira-software

We have a customer request as below.   We have a custom filed naming 'Linked Issue Id'. Whenever i link any user story to to current issue the custom field 'linked issue id' should get updated...

• Question
• jira
• jira-administration
• jira-software

Have been advised that this is not possible, don't believe this advice. To be more precise, in this project, we want the reporter to be able to see his issues and only his issues, and we want a...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi, I have removed the HipChat integration and want to remove it from the issue view, but it does not allow me. Any ideas on how I can do this?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, is it possible to create a search bar on a JIRA Helpdesk page that only searches a specific Confluence Knowledge Base space? If so, how is it done? Thanks!

• Question
• confluence
• jira
• jira-service-desk

I want to delete various options from a 'Project' selector custom field as many of the projects listed have been archived. However, although I no longer want these projects to appear as options in th...

• Question
• jira
• jira-administration
• jira-software

Hello. We would like to prevent the editing of an issue's summary and description in the Detail View (the issues are being imported from an external source and we only need a read-only version of th...

• Question
• jira
• jira-administration
• jira-software

Hi All, Ideally the issues which do not have any value on the "Sprint" field should come under "Backlog" on the Sprint Board, Recently i migrated some issues to a different JIRA project and then...

• Question
• jira
• jira-administration
• jira-core

Hi All I have an issue with displaying the major versions on created vs resolved chart. If my filter pulls in all issues in the project, then the chart displays the major versions. However, if my f...

• Question
• jira
• jira-administration
• jira-core

Hi, I have to create a new user that can view only one project and work only on it. I created a new user, deleted the default group (jira-users), created a new group (group-1) view application acce...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello We are using TimeReports and we have found an offset in week number. Today, 25 may, is a day of week #21. If we are displaying the time report in monthly view, all logged work appears in week...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have followed the first suggestion (using a CSV import) but I face a number of issues with this. First, it states that an empty Summary field must be imported in order to keep the original one. How...

• Question
• jira
• import
• jira-administration

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi,   I'm using JIRA version 7.1.6. and I want to import a .csv with JIRA Import Wizard. Everything is fine. I can choose my .csv file, do the setup, select fields and values, b...

• Question
• jira
• jira-administration
• jira-software

Hi everybody. I am looking for a hint in this situation: We run JIRA 7.1.1 standalone server, JIRA Software but not JIRA Service Desk. We take primarily Incidents and Service Requests, but also Ch...

• Question
• jira
• jira-administration
• jira-software

This week we have seen a new feature: The like button for comments. How do you disable this?   Schermafbeelding 2016-05-25 om 10.02.14.png

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi Team, We have a number of issue types in the issue type scheme and we have created multiple issues under issue types such as Task, Story and Epic. And we are able to convert these into subtask as...

• Question
• jira
• jira-software