In our workflow we've got a step called Tests Ok/non OK. We have external testers that test at this step and they are only involved in this step. I want them to be able to give an OK/NonOK here and t...
Will we be able to have a fully custom URL with our own domain name? e.g. support.ourcompany.com/servicedesk/customer... instead of ourcompany.atlassian.com/servicedesk/customer... Thanks
We just implemented SSL on our JIRA site. Now the JIRA home button (the big JIRA logo in the upper left corner of the site) doesn't load the user's JIRA home location. When...
Hi, I have a workflow with multiple status. For example "Open", "Dev In Progress", "QA In Progress", "Ready for Demo" , "Closed" and "Blocked". Due to the nature of the work a ticket can transition ...
On all our project, backlog, Sprint, Kanban board or active sprint are missing from the menu, even though We didn't change any configuration. I'd be pleased if you could help me on bringing the items...
Hello, we're using JIRA Kanban boards, and we'd like our "Closed" column to have the "Resolution" field. Using the board configuration I can add the "Resolution" field to all cards - which doesn't m...
I am a new user of JIRA and I just want to understand some more about this system. I am trying to create a project and I have some questions about JIRA as follow: Who will receive email notificatio...
I can not find the backlogs and active sprint link today, i can use this yestoday a.png there are six links on this bar yestoday. but i can not find them today. Why????
hi JIRA support currently right now we had enterprise JIRA we had 100 users license, the version of JIRA is 6.4.4 we are gonna planning to upgrade our JIRA to version 7 , our JIRA i...
Hi, Is it possible for guests to create tickets on Service Desk? As we can understand, just registered accounts can create tickets from the portal. Regards
i have watched several issue on our JIRA software, However I am not receiving any email when there is an update going on. What am I missing?
Hi colleagues, please help me to solve an issue. I'm experienced in managing JIRA Server version. Not so long ago I was given administrator permission in JIRA Cloud, but i can't find "User Mana...
Hello, I'm trying to generate a control chart from my Kanban board in order to calculate Lead and Cycle times but I do not see the option un Reports. https://confluence.atlassian.com/agile/jira-agi...
Hi, I have 3 admins for my board. We dont know who started the sprint. Activity stream doesnt show the details. Is there a way I can figure out who started the sprint?
I have enabled the new backlog view for my JIRA board. But it seems that there is no links where I can switch between the backlog board and the default board. What am I missing here?
Hi, we are using centralized JIRA. while assigning issues all the user of JIRA will be shown in suggestion. I want to restrict the assignee to the user of particular project. How can i do ...
...fter much testing it appears as though my syntax and understanding of the condition in the listener is not correct as it is never "true". The current condition is set as follows. (issue.status?.name...
Hi, We have around 15-16 projects in JIRA. For one project only set of people have access. I have created a group for these people and assigned the browse project permission to that group. But these...
Has anyone ever seen JIRA used to store a data dictionary or glossary of terms, for the purpose of documenting how data is used in different systems across the enterprise? I'm wonderi...
Our issue is that I have created a custom permission scheme with groups that are only allowed to see this project (they are external clients). However when a new project is created our users can cre...
Hi, I'm trying to use Java API to get a list project name, project lead, project key by using groovy ScriptRunner. Do you have any example of my queries. Thanks.
How does one change the status of an issue from open to inprogress
A new content pack for Power BI was announced on a blog post today but there doesn't seem to be any guidance as to what it tries to do or how to configure it. http://blogs.atlassian.com/2016/10/jira...
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